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Customer Ratings & Reviews

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$54.99
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Customer reviews

Rating 4.5 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality, comfort, and battery life of the OpenMove headphones. Many appreciate the fit and lightweight design, as well as the reasonable price and easy connectivity. Some users find the volume and bass to be lacking. Overall, the open-ear design allows for environmental awareness during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,356 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Unuseable, returned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flops over ear holes, fits loose, tried on adult and child. Loud to people nearby. Unusable. Returned same day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Only downside the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd $50 like it better not worth the 90 but a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good...the aftershokz are good for noise surrounding drown out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SO GOOD!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 2 months I noticed that headphones would shut down when they got to down to 20% charge per the app. So essentially 20% equals 0%. Reached out to Bestbuy and I was told that it was now a warranty issue and to contact Shokz directly. I contacted Shokz and they initially responded within a day to my inquiry but have now ghosted me. They suggested I do a few things with the headphones to possibly reset them. None of their suggestions worked, and I informed Shokz of the results. Again no further response from Shokz. So 20% charge equals 0% and they turn off.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Armando- Shokz here! We're very sorry to hear this has been your experience. Please visit our Shokz site directly, click "Support" and "Warranty Claim" to begin filing your claim. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Please reach back out to our Customer Happiness Team if you have any other questions. Thank you! AfterShokzCHT

  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to very good product. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my husband who isn’t big on electronics love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my aftershock Bluetooth best i have ever had so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to work out with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small eardrums so in-ear headphones are very uncomfortable for me. The sound quality is standard, the headband fit takes some adjusting. I've taken calls with this headset and no complaints. Overall it's what I needed while I'm walking the dog or on the golf course.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    buyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working fine, noiseless but not enough sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound okay but functionality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my cell phone and my work computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ride a bicycle, this are headphones for you!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fit over ear without pain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curve that goes over the ear is way too narrow on this. It hurt my ears. I have other Shokz Bone Conduction headphones and I love them. This pair was designed for someone with ears the size of an infant.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Openview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back headband stuck out too far and when I would turn my head, the earbones would shift and be out of place. It did not hold snug in place. Always having to adjust it. Great headset for the price. I upgraded to the aftershock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big to fit around the head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones didn't fit my daughter, I brought it for her birthday and about she open her gift it was to late to return it back. I am so disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK, Not the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not bad for the price. Not crazy about the audible speakers on these, as I think that makes them not true conduction headphones, and I think that affects the quality of the audio some. Not super easy to pair/repair with multiple devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE CUSTOMER SERVICE FROM SHOKZ

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and they worked great at first. Then they would not charge. They were within the 1 year manufacturer warranty. The initial steps in the warranty process went well. I sent them back to Shokz and they sent me an email saying they received them and that they would be warranted and would ship within two business days. Thats the last I heard from them. I’ve sent several emails with no answer, tried to call the phone number which were not working ( technical difficulties). If you purchase these get the extended warranty through Best Buy so you can deal with them. SHOKZ HAS TERRIBLE CUSTOMER SERVICE!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello-Shokz here! We're very sorry to hear this has been your experience. All Shokz come with a two year warranty. Please reach out to our Customer Happiness Team so we may further assist you. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great new product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I carry radio with me at work, and this allows me to be able to hear both my music and the radio calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not comfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The neck piece is stiff and rubs. It was not comfortable. We returned this. The sound quality was fine, but difficult to get on and off and rubs the neck too much to wear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ergonomic headphones, but wished they had a better sound.

    No, I would not recommend this to a friend