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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3895 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the OpenRun Pro headphones for their clear sound quality, comfortable fit, and solid battery life. The lightweight design and water resistance are also appreciated. However, some users have noted concerns regarding the volume and bass performance, as well as the limited accessories and occasional connectivity issues. A few customers feel the price may not be justified.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,895 reviews
  • Rated 4 out of 5 stars

    Shokz OpenRun Pro are perfect for exercise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are outstanding for exercise (running, biking, ...), for hearing a bit of what's going on around you. However, if you want to block out all ambient, they're probably not what you're looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best headphones I have had so far, I really give them a 10 out of 10, they are the best and super comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think I would like these at first and it also made me a little bit dizzy wearing them a couple of times I researched it and I’m not the only one that had problems like that but after wearing them for a few times and getting used to them these are really good if you want to listen to music but still here around you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyday use except lawmowing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality except not for a lawnmower. Good sound and voice quality unless you are mowing, then the sound and voice is extremely difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it sounds good. I only dislike the vibration it gives off on my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT waterproof!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great… right up until my kid dropped these on his way into the house. Sprinkler system 1, headphones 0.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like It.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Exactly what I wanted for an open ear headphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for quiet gym day or mid to low background

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit annoying for long term wear to have it constantly pressing just a little bit. Sneaks up on ya. Could be louder as well. In noisy gym settings it’s either you hear bass or basically nothing. I do like them though. Just room for improvement for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them daily, Only thing I will say i dont like about them is that they arent adjustable. Fits slightly to big and the minis are too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome i love being able to run and hear cars around me. And doing chores around the house has gotten alot easier

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Sound is poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but not loud enough. Not worth the price. They sound great in a room or building that is quiet but in a gym workout you hear everything around you and the music

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is not loud enough and call don’t connect fast enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. easy to set up and easy to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two already. I love this ear device. Itvis a little hard to connect to diverse devices at once but I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to listen to surrounding noise. Music quality is not superior, however the additional safety hearing your surroundings is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. I use them mainly for audio books. I only recommend them for use with, pod cast, audio books, or the like. Not great for music sound reproduction.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Don't do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to charge, setup and get them working. Things went down hill from there volume bordering on abysmal and sound quality was the pits. How others gave such high ratings was a mystery to me. Also I am a fairly large guy and the fit wasn't great. I would look elsewhere or maybe the pro 2's are better. My pair is going back to the store.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend downloading the Shokz app to customize your listening experience. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 4 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for MS teams and zoom calls. Perfect for work and if you still need to be aware of your surroundings. Like to use at work for calls and listening to podcasts. Sound quality is not as good as in ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these headphones for work about 2 years now and they are still working very well. Well-made product and I'm happy I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Shokz review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Price is a bit high. Battery life is great.

    I would recommend this to a friend