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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3896 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones for their sound quality, comfort, and solid battery life. Users appreciate the fit, lightweight feel, slim design, and water resistance. Some customers mention concerns about the volume and bass, while others have noted issues with connectivity, the inclusion of only one charging cable, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,896 reviews
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy it again I don't like how they feel on my ears

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We like the Shokz headpiece!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Really like the sound quality. Works well with ear plugs which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cant live without them now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like I am living in a soundtrack beautiful set cant wait to see this tect evolve

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Long battery life. Love the noise canceling mic. Better than open move.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A unique product for a unique purpose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first bone conduction headset, and you quickly learn is that they are a different breed. Even though the OpenRun Pro has enhanced the low-end response, this technology still doesn’t give the same bass as conventional in the ear or on the ear headphones. They are marketed as sport or runner headphones because they are, in fact, a different breed. They are completely open ear which means you still hear and are aware of your environment. That’s a real need for runners, bikers, and those who need to be aware. So, what about the sound quality? As stated, the bass is adequate but still less than buds and other headphones. However, the midrange and highs are excellent. These frequencies are crisp and clear with zero muddling. Lyrics are easy to hear, and this makes for very pleasant listening. It’s pleasant enough that you easily accept the weaker low end … unless that’s the predominant feature of your music preference. There’s just no pounding bass. Built quality is top-notch. They are water-resistant but not waterproof. They are very light and comfortable. The only drawback to the behind-the-neck loop is if you are sitting and leaning back against a headrest. But hey, they’re marketed for sports use and not sofa surfing. The controls are simple, tactile, and easy to use. The charging cable does use a proprietary magnetic connection, so if you’re traveling, that means an additional cable to carry along. There’s a protective hard case provided that protects the headphones and has a nice little spot to secure the cable. The bottom line is that these are a product with specific features tailored to specific uses. If you want complete openness and total awareness of your surroundings, they are a superb choice … perhaps the best in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head phone it bttery last iver 8 hours and porfect for work from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. The description over rated. Will use this pair but not purchase again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Keep Looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently own a pair of shokz titanium. Bought these hoping for upgrade. Honestly can’t tell much difference. Not enough to spend $179.99. I returned them. No issues at all, maybe slightly more comfortable but sound wise- was not impressed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product but I was hoping a better sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but it Will only work in quiet spaces, still nice product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty poor for the price. Comparable models on Amazon go for less then 1/4 the price and sound just as good,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    D wright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the sound is great and you can still hear what is going on around you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Near perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, good value. I didn’t like that when you turn it up, others could hear it. That might be how they all are. Liked other than that.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but volume is too low, at least for me

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 2 out of 5 stars

    Not for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just for me. When I'm in the gym, they don't do so well. Don't have a sound that I'm looking for. You have to turn them up to get the sound you're looking for just don't like that vibration side my temple.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money, on my 3rd set

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn’t work well. Can’t use at any speed because the microphone is on the front and picks up all the wind noise. Sound quality is tolerable. Connectivity is unstable. Will disconnect and reconnect at random. Great idea however it need improvement.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is not bad. Sound quality is ok. My biggest issue is with the fitting. It is bulky if you have a smaller head.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is the best thing about it. It will sometimes lose connections. The vibration can be bad as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looking for better one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I her something from it and it be off when I her it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time connecting, not a fan. Also I didn’t like the strap across the back while weight lifting

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. For connectivity issues, we suggest a manual reset of the headphones. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. All Shokz also come with a two-year warranty. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for construction environments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for work, keeps open ear while still maintaining great sound

    I would recommend this to a friend