Customer Ratings & Reviews
- Model:
- S810-ST-BK-US
- |
- SKU:
- 6492430
Customer reviews
Rating 4.6 out of 5 stars with 3896 reviews
(3,896 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones for their sound quality, comfort, and solid battery life. Users appreciate the fit, lightweight feel, slim design, and water resistance. Some customers mention concerns about the volume and bass, while others have noted issues with connectivity, the inclusion of only one charging cable, and the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not for air travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these; I used them while on a flight to FL and could NOT hear ~ definitely wouldn’t recommend for air travels.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Stopped working after 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great - when they work! I've owned mine la than one month, and they no longer power on. : (
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Patricia -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Rated 1 out of 5 stars
Bad music quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were terrible. Music was very distant and staticky. No music quality what so ever. It is a neat design but I think the technology just isn’t there yet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did you try to cheat me?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was supposed to be delivered a week ago and still hasn't arrived. I have filed a complaint with the Better Business Bureau.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear you have not received your OpenRun Pro. Since this order is fulfilled through Best Buy, we kindly ask that you reach out to Best Buy Customer Service directly so they may assist you with this. Thanks!
Rated 1 out of 5 stars
Cant prove it but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same model from sams club works better. These a person near by can hear. Returned them
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t do it smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t waste my time on this. They’re horrible. I don’t recommend them. I wouldn’t waste my time.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Uncomfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very flexible. What good is sound quality if the hard headband eventually starts to hurt your head?
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this purchase was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Best Buy horrible company.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine Best Buy as a company is awful. If you can buy it somewhere esle do so.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Stop charging after 3 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of owning. Stop changing and returned item and got my money back
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Please Size before you buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with every intention of using... Much too big, audio leaks and bulkier then in advertising.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Bobby james
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear the person real good on your end on the receiving end they couldn't hear you too much static
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 1 out of 5 stars
Do not buy it. It is orange not pink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to my wife for a reason. It says pink. Well it turns out it is kind of orange or something but one thing is no is pink.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Pink
No, I would not recommend this to a friend- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Don't delay! Buy your Shokz TODAY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the owner of several higher-end audio headsets, I can confirm that Shokz is now my favorite and go-to listening device. The audio quality is excellent, and the ease of use is flawless. They are water resistant, allow me to make and take phone calls, and are lightweight. To top it all off, the ear pods do not enter my ear canal, so there are zero sanitary issues. Great product! I recommend it highly.
I would recommend this to a friend Rated 1 out of 5 stars
Terrible compared to beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headphones I’ve ever had. I would have taken them back but was a day late from the 14 days return policy of Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Headband sticks out too far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. Has a proprietary charging connection that has a USB but not convenient
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
- Pros mentioned:Battery life, Weight
Rated 5 out of 5 stars
Lightweight, great technology, specific use cases
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Shokz OpenRun Pro Bluetooth headphones have a lot of fantastic features, but I’d wager they’re really limited to some specific use conditions. They are not great everywhere, but do excel in certain circumstances. Out of the box, the headphones have a nice storage case with a molded insert, they’re lightweight (29g), and quick and easy to get turned on and paired to your mobile device (Bluetooth 5.1). To pair, just hold the volume up (+ button) for 6 second. You’ll hear voice prompts on the headset. The charging cable is only about 2ft long, is pretty thin, and is a proprietary magnetic connection, so be sure to keep track of it otherwise you’ll struggle attempting to charge them. While charging, the led on the side of the headset is red, once fully charged it will switch to blue. The Shokz app found and connected to the headset without issue and gave some easier ways to adjust equalizer settings if you didn’t like using the buttons on the headset. There are 2 EQ settings in the application: Vocal and Standard. The Standard setting was pretty balanced for general audio, perfect for music. The vocal setting boosts some of the higher frequencies and is great for phone calls or podcasts. On Standard EQ setting, music was balanced, but flat. There is more bass in this model which is an improvement over some of the previous models, but the bass is clearer on these. If you turn the volume up too much on bass heavy music, I find the headset almost tickles me and I don’t like it. The biggest caveat: little to no privacy. Anyone with in several feet of you can hear the music you’re listening to or hear the voices on your phone call. The high frequency audio comes out of the normal speaker directed at your ear, only the lower frequencies are actually bone conduction. While this is great for running as you can blast music while still hearing your surroundings, it’s not great if you’re looking for privacy in what you’re listening to. If you listened quiet enough and had more of a cubicle or office setup at work, you could get away with no one hearing what you’re listening to, but if you’re in a shared flex space, the noise will bother others. Overall, from previous models, these have enhanced bass, better battery life, easier to use controls, and a quick charge feature (5 minute for 1.5 hours of usage). They’re also IP55 rated to protect against sweat, splashes, and raindrops. If you need a pair better suited for worse conditions than that, Shokz also makes a IP67 rated model (regular OpenRun), or even a fully submersible IP68 rated model with onboard storage for swimming (OpenSwim). If you don’t need those features, you want the latest bone conduction technology, and you’re an avid runner or sports athlete that likes to hear your surroundings, these are a fantastic purchase.
I would recommend this to a friend Rated 1 out of 5 stars
Not Metal Head Approved.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as advertised. Only good for non metal loving simps.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Rated 1 out of 5 stars
Garbage..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend if youre into good sound quality. Good for podcast but thats about it
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy if you decide these are not a good fit for you. Thanks!
Rated 1 out of 5 stars
Outgoing sound quality poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My customers said I sound as if I was speaking through a can. Others said I sound very far away.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our Shokz site to file a claim or reach out to us if you need further assistance. Thank you!
Rated 1 out of 5 stars
Not the greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommended them to anyone, the sound is too easy to get lost
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro! Since this order is fulfilled by BestBuy we kindly ask that you reach out to BestBuy customer service directly to learn of their return policy. Thanks!











