Customer Ratings & Reviews
- Model:
- AXCRWSH72-LGB
- SKU:
- 10288364
Rating by feature
- Value
Rating 2.9 out of 5 stars
- Quality
Rating 2.9 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Simpli Home TV 72" cabinet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and solid wood and color is perfect (warm/golden brown). However first box was severely busted up and you see 4layers of types of tape on it. The stand it's self was splintered in multiple pieces. Second stand was perfect shape. Once together, center front top was splitting within the piece of wood and and the very front of center was splintered and dented in multiple spots. Now waiting on my third cabinet to replace the splintered top.... maybe third time is the charm????
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear customer, Thanks so much for your feedback! We’re really sorry for the issue you faced. Please feel free to contact our customer service department at - [email protected] Thanks Simpli Home.
Nice stand but damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been a great stand if it didn’t have so many cracks, chips, damage to black surfaces. I have photos with about ten areas that required me to cover them up.
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Customer, We are sorry to hear about the problem you have had with your product.
We request you to contact our customer service department directly by dropping us an email - [email protected] and our agents will resolve
your query/concerns to your satisfaction. Thanks Simpli Home
Good furniture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking furniture, sturdy, plenty of storage space
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear customer, Thanks so much for your feedback! We’re really glad you enjoyed our product. Please feel free to contact our customer service department if you have any questions at all at - [email protected] , Thanks Simpli Home.
TV Stand and assembly poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stand did not fit together well even after one replacement. The crew that put it together did a poor job; did not use necessary screws etc.
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Thomas, Thank you for sharing your feedback about our Warm Shaker 72 inch TV Media Stand. We’re sorry to hear about the difficulties you faced with the assembly and the issues with the replacement unit. We understand how frustrating it must have been for the stand not to fit together properly, especially after the effort of arranging assembly.
Your experience is not the standard we strive for, and we sincerely apologize for the inconvenience caused. Please reach out to our customer service team at [email protected] so we can look into this further and explore how we can make things right for you. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Poor customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The furniture came mislabeled. The box was damaged and came wrappef up in plastic. The TV stand carries 6 knobs only 4 came in the box. Best Buy customer service rep. stated it was a manufacturer issue. Contacted the company and they stayed it was Best Buy issue and they dont have the knobs in stock. This has been a nightmare.
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you’ve experienced with your Warm Shaker 72-inch TV Media Stand. We understand how disappointing it must be to receive a mislabeled product with missing parts, especially with the challenges in resolving the issue.
Please know that we take your concerns seriously, and we have escalated your case to a senior and dedicated team member who will be reaching out to you soon to ensure this is resolved to your satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to contact us at [email protected].
We truly appreciate your patience and the opportunity to make this right for you.
TV Stand and Cabinet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV stand with numerous cabinets for outstanding storage.
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear customer, Thanks so much for your feedback! We’re really glad you enjoyed our product.
Please feel free to contact our customer service department if you have any questions at all at - [email protected] Thanks Simpli Home
I like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good furniture. Assembly was also easy if you take your time.
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear customer, Thanks so much for your feedback! We’re really glad you enjoyed our product. Please feel free to contact our customer service department if you have any questions at all at - [email protected] Thanks Simpli Home
Tv Stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quality. Looks great in my family room.
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear customer, Thanks so much for your feedback! We’re really glad you enjoyed our product. Please feel free to contact our customer service department if you have any questions at all at - [email protected] Thanks Simpli Home
