Customer Ratings & Reviews

This was very to install and set up. The 24/7 security coverage was easy to arrange and the rates are very reasonable.

Easy peasy to set up Can add items/extras as needed

They do nail you with all the add on sensors and such, but as DIY systems go it is awesome.

This product was so easy to install. I like the feeling of security that it gives me and I highly recommend it.

Super easy to install. Have had some issues with connectivity. But I am 98%sure it's my router

This is a nice system. Easy to install. Only wish it would’ve come with an outdoor camera or a doorbell camera.

Extremely easy to set up. Great solution for a remote property with no Wifi.

I ditched ADT for Simplisafe and I'll never look back. Install easy, and awesome being able to control and monitor from the app.

The best thing about the SimpliSafe defend system is that it is very easy to setup and use out of the box. Can be configured and setup in like an hour or so and the customer support is great and provide easy to follow instructions on how to use it. The other great thing about SimpliSafe is that it's a completely configurable system, with five packages available. If you feel the need of a camera, you can easily add one to this system, Similarly extra sensors can also be added. The base station is capable of managing up to 41 of them. The base station that powers the SimpliSafe system is a 10.5-inch-tall large white plastic cone with a blue light at its base; it glows steadily to tell you that the alarm is on, and pulses to tell you there's an error with one of your sensors. Setup of the base station just requires placing it in a central location within 400 feet of your sensors and 100 feet of your keypad(s), and plugging in the included power cord. It doesn't connect to your Wi-Fi router, which gives you more freedom in placement. Inside, there's an 85-decibel siren, a backup battery, and a SIM card that allows cellular communication for monitoring. The keypad and sensors are powered by user-replaceable lithium batteries, which should last about five years with standard use, and the system will warn you when they need to be replaced. Installation requires no wiring or drilling. I simply pulled off the battery-activation strips, peeled the backing on the 3M Command-like strips, and adhered each component according to the instructions in the included Owner's Manual. Components are easy to move around without damaging your walls, and you can take the system with you to your next residence, which is a welcome feature. If you'd rather, you can use the provided screws to install the components in a more permanent fashion. One nit: The hardware—particularly the base station and the keypad—looks dated. The chunky white plastic coupled with the tiny, monochrome display on the keypad look seriously retro. When the alarm is armed and a sensor is triggered, the keypad will beep, and you have 30 seconds to enter your PIN. If you do not enter it, the base station siren activates and sends an alert to SimpliSafe, and the company will contact you via phone and ask you for the safe word that you designate during setup. If you don't get the call, or you don't provide the safe word, the Emergency Dispatch Center will send the police (or firefighers in the case of the smoke and carbon monoxide sensors). Bottom Line: SimpliSafe succeeds in keeping things, well, simple: Setting up the system, which includes installing the keypad, entry sensors, siren, panic button, and environmental sensors, then setting up a PIN and testing everything took me about an hour.

Super easy to install and set up. It's really a very easy process and I feel fully protected.

Super easy install. Lives up to its name. Simple.

SimpliSafe is simple to set up and effective. Have a sensor over 150 feet away from the base and works with no problems.

Had it for a long time and it has worked as advertised.

Loved this system and ease of use. Returned only because I moved and ended up not needing this product.

Good Product ! easy installations. Works very well! Everything we hoped for. I highly recommend this product.

Great product easy to set up had little to no time to set up and fairly simple to set up.

Easy to install and a nice clean product that fits in a small space

Great keypad, easy set up, pay 24.99 per month if you want the app to work which is a bit expensive

It was very easy to install. It a simple yet sufficient system for my home.

This security system is fantastic. It makes my family and I feel much more secure when we are away from our home.