Customer Ratings & Reviews

Needing to secure our home, I was pleasantly surprised at how easy the set up was and ease of use. Having used much more expensive systems I feel just as safe with SimpliSafe. I now have a home security system that will protect my family along with the backing of great customer care.

Set and install was easy with no issues. The remote keychain is a great buy The App is great to review history of on/off alarms but the only thing I would hope the app adds in the next upgrade is a history of when door sensors and window sensors open when alarm is off.

Perfectly “SIMPLE” to use! It couldn’t get any easier. Love notifications on our phones and easy to set your safety at your fingertips. Much better quality of images & response times. We all are extremely happy with products.

Very easy to install and it works very well. Distance between the outermost parts of your house can be an issue in terms of being online to the base. We had to move the base around a bunch to try to find a spot that works for all of our access points.

Excellent, simple and the sound is not alarming but make you feel secure. The ease of use is so different than other system we had. We are in a very rural area and this is the system.

Wanted some extra piece of mind while out of the house. Easy set up and easily expandable. The monitoring plan advertised was $14.99 but there was a more expensive plan for $24.99 you have to get to be able to use the full features. I wish that that was disclosed up front.

Great security system. Easy to set up and the app is easy to use as well. I like that you can go month to month for payments. Camera came free with this as well in Best Buy. I moved and this was also easy to uninstall and set up in a new house.

This was the simplest system to install and setup. Super easy to control using either the touch panel or the even handier key fob. The system seems well made and of high quality. It’s very customizable and you can add on as necessary.

I regret I returned it. I bought it at a good price, but didn’t install it because I have Ring alarm installed. What I tested is an excellent device, I will be checking prices and I will get it again.

Super easy to install and configure. Highly recommended as a traditional alarm system substitution from an aging vendors. Thats what I did, and never looking back.

It was great price and system to purchase you can set up yourself and you can call SimpliSafe and they will help you through it if needed I did call them to make sure everything was put up and working okay and it was.

It is a good system and simple to set up and use. Some may find the monitoring fee to be rather high, but it is not required if you prefer to only use it as a local alarm. Choose what works best for your situation. The keypad and mobile app are simple to use on a daily basis.

We love this alarm system but was disappointed in the Siren that came with it. It can only be heard on one floor of the house. We had to purchase an additional siren that puts out 105dB sound. This siren can be heard all through the house. It is a great system now.

Easy installation. Sends alerts to phone when doors are open. Wish they were audible alert announcing which door was open. The only audible is when you are entering the house to turn the alarm off. Otherwise great system and good price.

We replaced an existing security system with the Simplisafe Shield Home Security System. We are very pleased with the new system. It's easy to use and works great for us.

Simply safe works great. I’ve never use any other brand but this one is very easy to set up and the customer service has been excellent. My old unit had a lot of issues but it looks like they’ve fixed a lot of the bugs.

it works great once installed but the sensors are not as sticky as they say they are, all fell off the windows. Took a lot of tech support to get the base to connect at first but they were super helpful!

This system is no nice. Easy to install, fast, and well put together. Even received a free door bell ($170 value) for purchasing a system that was everything I needed to alarm my new home. I had SimpliSafe at my former house and loved it! Highly recommend it!

This is the second SimpliSafe system we have purchased. This is an upgrade to our initial system we purchased almost 5 years ago. We were pleased then and we are pleased now.

Great system for home or apartment. Easy to set-up and operate, took about an hour, because I installed more than 6 entryway sensors. The monitoring system is well worth the money, especially if taking a trip. Set-up on phone also very easy to do