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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 670 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Shield Home Security System's ease of use, installation process, and app functionality. Many appreciate the system's performance and the inclusion of a keypad. However, some customers reported issues with the motion sensor sensitivity and the siren volume. Concerns were also raised regarding the necessity of a subscription for remote monitoring and app features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, step and operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up. Very simple operation and definitely provides a sense of security.

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic DIY installed home security system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic DIY installed home security system. Very cool do it yourself home security system, with plenty of included sensors, and even a FOB. You can use the app to arm and disarm your alarm system. The app will allow you to make a custom pin remotely for a short period of time, maybe for a visitor you do not want to have the permanent PIN to. If you happen to have a camera (not included here), you can access it live, or access the recording from an alarm trigger. The keypad is completely wireless, battery lasts up to 2 years. Keys are all backlit. The keypad screen basically stays “off” until you touch it. The base station does both wi-fi and cellular connection for your monitoring service. Setup of this thing is cool, it has voice prompts for setting up the system, and also using the system too. The colors on the base of the light will change colors to show you when the system is armed. The base station looks pretty cool too, very subtle and fairly small. Door sensors are very small, much smaller than my previous very old traditional alarm system. I had no problems with the range of the sensors in my 1,600 sq foot 2 level home. Comes with sticky pads for sticking onto doors or sliding windows. The included motion sensors are also pretty small stick the same as the door sensors and have about the same range in my home. I have my base station in what I guess would be the center of my home on my main floor. No problems with a dog triggering motion detector when the alarm is armed either. Not sure how that worked out, but it did. The siren alarm is pretty loud, though simplisafe also sells an extra alarm siren you can add into this base kit. After setup you can setup your remote monitoring online. You are not locked into a contract. You are a month to month customer. You can even specify which kind of alarm triggers will send out an emergency response, vs an alert to just you via the app. Have a NEST thermostat? Great, because this will integrate into this alarm system so you can check that too. Now, SimpliSafe also sells other add-on devices you can buy separately ala carte, video camera, extra alarm sirens,smoke detectors, panic button, and more sensors if you need them, but for me, I will first be getting the water sensor, which are really inexpensive per sensor, and a freeze sensor. I had a pipe freeze and burst in the past, and this would have been great to have so that I could have shut the water line down faster before it did more damage! All in all this is a major upgrade from a previous over 15 year old alarm system which only worked via my hard wired phone line. The monitoring service is cheaper too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product that does the job all the times. Simple to set up and use. Recommend for first time home buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its attractive and works well. The system voice is pleasant when I turn it off and on. Its very Affordable including the monitoring fee. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W e purchased this system due to the ease of installation but also its functionality. Just wish they had a true outdoor camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New alarm system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Sensors and motion devices are very easily put up. Would recommend to all who need security!

    I would recommend this to a friend
  • Cons mentioned:
    Siren volume

    Rated 4 out of 5 stars

    Alarm sound very low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works ok. The only thing is the alarm sound it’s not that loud. They need to improved it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Extremely easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase led this alarm system to alleviate having to call in a security company to install a system and the ease to install is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Sarasota resident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 minutes to install, need to purchase some 2 sided tape to get sensors to stay in place. Excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I installed the set to my house, feel so safe now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some looking around and did my research I found out that this was the best in the reviews I bought it it was very easy to set up and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some peace of mind when I'm out and this gave it to me I'm very happy with my purchase it is super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security at job sites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a GC and use SimpliSafe to secure jobsites and keeping an eye on my employees as they come and go. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good affordable alarm system. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is simple as its name. Installed 1 each in office and home. No issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several options for security features and very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo easy to install. The key fab is great tool, the siren is loud and all is easy to program/run. No issues....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and easy and convenient to set up. Greatly increased my peace of mind. Multiple sensors and set ups are available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY A SIMPLY SAFE ALARM SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO INSTALL,HIGH QUALITY ALARM SYSTEM AT A GOOD SALE PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system was easy to install and it seems to work very well. It is a good value.

    I would recommend this to a friend