Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Shield Home Security System's ease of use, installation process, and app functionality. Many appreciate the system's performance and the inclusion of a keypad. However, some customers reported issues with the motion sensor sensitivity and the siren volume. Concerns were also raised regarding the necessity of a subscription for remote monitoring and app features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly what it's supposed to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its says it does. Protects. Super simple to use and the feelingof being protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system for my rental properties so I can monitor our equipment during renovations. We had a couple of incidents with a false alarm (completely our fault) and they were quick to respond and call out the police. I would highly recommend this system to watch over your home or business. It's perfect for my use since I can turn it off when we aren't renovating any houses.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sensor

    Rated 4 out of 5 stars

    Alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set but had a sensor fail in the first month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home security system

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install...My friend installed it and set it up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super easy to install and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and economical for the use I needed. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system and how easy it is to setup in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well. We would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. Very easy set up. Doesn’t need to be monitored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and it is a good product I hope it will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchased a newer model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second SimpliSafe model I have purchased. My original SimpliSafe works great and I intend to move it to another property I own. I simply wanted a newer model that has more features. Some of the accessories from my original model are compatible with the new one. I hope to get even more comprehensive use from my upgraded unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appropriately named. Install and activation was simple. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alarm system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very easy to operate, all components operate properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SimpliSafe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful system, however, need a little more explanation of how to make videos viewable as non-black at night - not really viewable but may be that some setting needs to be changed. Would like to have outdoor camera or at least the weatherizing jacket available in stores. Need footage info for camera to base unit outside. Overall, very happy with the monitoring service as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I am looking forward to getting a video camera and possible strobe light to flash at night. A video doorbell is also in the thinking stage. At this time I would have to build something to get a better view of my entrance way. My current PB is at a right angle to the entrance way

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took only minutes to set-up and place monitors in key locations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great home security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up without professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Works great!! No special tools needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. The toughest part is removing items from the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best investment

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, connect and keeps me safe works without wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really was easy to set up and get all the sensors programmed. Testing out w/ Simplisafe was easy and automatic. Full monitoring for $25.00, lot better than the pros and I got everything they offer for a third of the price in equipment including some extras. Would recommend this system especially if you can get it for under $300.00 w/ the doorbell thrown in.

    I would recommend this to a friend