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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 670 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the Shield Home Security System's ease of use, installation process, and app functionality. Many appreciate the system's performance and the inclusion of a keypad. However, some customers reported issues with the motion sensor sensitivity and the siren volume. Concerns were also raised regarding the necessity of a subscription for remote monitoring and app features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up and use. Very pleased with this alarm system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for beginners and love you can add to system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and manage. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey happy with this wireless and easy to install security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup good quality picture from camera. Sensors easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alarm simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was so easy to setup I was impressed even a caveman can do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpliSafe is a great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased additional sensors for a system we had previously purchased at Best Buy. Again, the sales person, William, was great! He had all the answers and was eager to help us with our purchase. It's always great to have someone who knows what they're talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and a good diy system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the set when it was on sale for about $179. I think this is a good introduction to the simplisafe brand. I bought the doorbell camera and will buy the door locks (whenever they are in stock). The app is great and straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to this after several years with ADT. Funny how they can give you a better deal when you tell them you are leaving. Installing this system and getting it working with Simplisafe Monitoring, was easier than putting up with ADT installers who had to make several trips to get their system working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase of the simply safe alarm system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great do it yourself alarm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm was very user friendly and easy to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and work with the company for activation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality For the Price !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a Home Security System before. But as times change it's a smart Idea to have!!!!!!!!!!!! Plus, you can get a discount on your Home Owners Insurance!!!!!!! I had price quotes from other Home Security Companies, Prices were a lot more, I think I made the right decision !!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money and install this yourself. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and love the easy convenience of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to the Other Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package deal. I already had their doorbell and camera. This package was a great addition. SimpliSafe helped us cover more areas in our home with added security measures. Nice package if you want to build more to your current system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system that is not very expensive compared to others. The only problem I have with it is I lost some log data that I got with previous security systems (such as this does not log the date/time every time someone opens a door).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. Very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! You also get a free month of monitoring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine as far as I know My former partner bought it as we spilt. ( life happens) Many handy features. I like the versatility get as many door and window sensors as you need, I may buy one myself if I move again.

    I would recommend this to a friend