Customer Ratings & Reviews

Its an amazing security lock. It has such amazing features and its been working well so far

It works perfect and it links easy to my simplicity safe account.

I love this smart lock so much that I'm putting them on all my rental homes. Great to be able to open the door without a key, just punch a code. Or in the case of a rental, these allow me to conduct and montior showings without my physical presence. Beware as this device doesnt fit every deadbolt lock (this may not work on some of the fancier/ trendy deadbolt locks).

Fits for perfectly. Very responsive. Installation was very easy.

Worked great I like the easy in and out of the house

This lock was purchased at a great deal! I found a good discount and have had this lock for a few weeks now. I lobe the fact that you can set a special code for visitors and the ease of which one can use it to lock or unlock from your virtual assistant or over the phone or by hand! I like the SimpliSafe alarm system and based on how long I have used it I would recommend it.

Bought as a Father’s Day gift and installed it on his behalf. The system works extremely well and the installation was quick and easy. The keypad lights up so it’s easy to see in the dark which is extremely helpful. There are also options to have the system auto lock after a certain time. I would certainly recommend this product, it gives the best “bang for your buck.”

Replaced an August lock that had been plagued with app issues lately and while we miss the Auto Unlock feature, at least this one works correctly every time and integrates perfectly with our security system. The included keypad is nice and we’ve had no problems with the lock at all. Easy installation and setup too!

Great product easy to use smart lock great safety if you forget to lock the door

easy to install and use, comes in handy and I like using the app

The door lock was easy to install and set up. Allows for multiple entry codes but, by design, will also disarm your security system. Important to remember that you must have a SimpliSafe system in order to use this product. The reason I only gave this four stars is due to the lack of being able to control the lock remotely. SimpliSafe has chosen to block remote control of all its devices and base system through an app unless you pay for their monitoring fee. This is great system but lack of control through an app severely limits what you can do with it. You have to pay for access to all of its features. Otherwise, a good system to have as long as you are home to use it.

Simple to install and easy to use. Instructions are straight forward. Much cheaper than the competitors and does exactly what one needs it to do.

The SimpliSafe - Smart Lock + PIN Pad - Black has been a terrible experience! Installation was the beat part of this product and was easy. The technology is terrible and works for about 20 minutes then drains the batteries and disconnects from the system. It is basically worthless as it is. The pin pad never works because the unit is always disconnected so you are required to use a key which defeats the point. Spend over an hour on the phone with SimpliSafe trying to get it to work... they couldn’t figure it out either. Very disappointing product! Pros - Easy Installation process Cons - Basically everything else

Couldn't beat the price for this combo, highly recommended

Very sleek and modern design with a super easy set up! You do need to have Simplisafe services for this lock to benefit you the most but for those looking for an easy and tech friendly smart lock, this is great!

We have been slowly expanding our simplisafe setup quote simply because it all works so well together. We have indoor cameras, motion sensors, doorbell (highly recommend) and all the sensors for our doors. I wish we got this lock sooner because it makes taking the dog out for a walk so much more convenient. Don't need to remember our keys or worse forget and leave the house unlocked. The only quirk is it is a bit loud when locking or unlocking and if you have a misaligned door lock the motor may get jammed. You have to make sure your deadbolt slides in and out easily (don't have to hold the door while you turn the deadbolt)

[Employee of bestbuy] Easy setup links to app and homebase easy no problem and app allows me to see if unlocked locked or it even tried and god jammed

Not easy to install or operate. But it is for my case. I end up replacing the whole lock system before installing this. After all, it works perfectly.

The Simpli Safe was easy to install. It took a little time to learn the programming but over all, it is a good system for safety & accessibility.

Worked great for about 2 years. Now it has issues where it constantly sends back to back updates to my phone saying it’s locking and unlocking when it’s not.