Customer Ratings & Reviews

Door bell worked well for a while. Then it stopped. Sent me a new one, works most of the time now. Sometimes you can see the video sometimes you can’t. I’d say 70% of the time it does it’s job. But that other 30% is ANNOYING.

Easy to install, setup, and use. Highly recommend.

This doorbell is very good. Sleek profile compared to others, easy to install, app is ok. Only problem is that their app is not compatible with the new iOS so you do not get any alerts. The Simplisafe app shows alerts in settings, however there are no alert settings on the iPhone or iPad. Customer service was no help, each time they wanted me to do the same troubleshooting steps, once I even removed the doorbell to hard reset it. I waited over a week with no results. The fourth call I had with customer service, that told me they have no record of me calling! Really, a security camera company has no record of my three extensive calls, two emails and two social media queries. Makes me wonder how good they really are for security. Ultimately had to return it before the return period was over.

Excellent doorbell camera, picture quality is great. Only issue is that the storage options can be quite pricey compared to competitors. I do like it though.

It is nice but takes a while at times to show movement. For example, someone could be on the porch and a minute or two goes by before being notified of their movement.

Once installed thoroughly enjoyed. Initial installation had to be supplemented with part from SS to counter humming noise from home door bell chime . Part came quickly install simple and solve the humming noise from 21C electronics meeting the 20C electricity.

Great picture quality, was easy to install, have had very few false alerts from cars driving past house. Would recommend this one.

The doorbell cam was very easy to set up. Also very clear picture

Fairly easily installation and I’m not much of a DIY’er. It runs on wifi so if WiFi ain’t working neither is this camera. However the frustrating part is even when wifi is working (my WiFi is pretty good and works 99% of the time) the camera randomly disconnects and stays disconnected for extended period of times. It hasn’t worked for three days now, I reset it and reconnected it to WiFi and it worked for about 5 minutes before disconnecting again, very frustrating for something that is supposed to be standing watch 24/7. I wouldn’t get this camera unless you already have SimpliSafe. It integrates well with rest of SimpliSafe system and stores video for about a week if you pay the $5 a month for camera recording. Clear day/night vision and motion sensor is instant notification (when it works)

This was a great addition to our simpli safe home security system. It is nice to see who is at your front door and it links with the same simplisafe app that you use for your home security. I wish simolisafe would make an angled bracket for it but other than that it is a great product.

In checking it out and reading all about it it is a great unit. However, I returned the unit as it turns out my doorbell was battery powered and not wired. I call SimpliSafe and they are developing a WiFi'd one so I will wait for it. I did check with an Electrician and due to my house being built in 1948 it would have taken too much and I didn't like what they were going to do. I love SimpliSafe - they are great.

This was the perfect addition to the existing Simplisafe alarm system. I did have to go to Comcast and add signal extenders in the form of the Xfinity Pods. Once those were added the signal was great, set up went fast and easy.

My wife and I love this new doorbell. It works flawlessly and is relatively easy to install (I'm NOT a handyman). However, there is a known issue with certain (most?) doorbells that will most likely require a call to customer service and some additional installation. It's worth the extra effort.

Easy installation and good camera with awesome video. The night vision video is not the best, but does what we need it to do

Super easy install and set up! Impressed with the video quality. No false pickups due to wind or animals thus far...

The Simplisafe video doorbell is a breeze to install, just a few buttons on your security panel and connect it to the app. It provides a really clear picture and the 2 way communication is great. Even when I'm away from home there is very little delay when speaking to someone through the doorbell so they can't tell if I'm home or not. When the doorbell is used with the Simplisafe smart lock I am able to verify who is at my door before I unlock it for them.

Awesome item works great and has a great picture that you can see everything going on.

Excellent video doorbell. Simplisafe is second to none. I had questions about the installation and had them answered in 15 minutes before I started the install and was finished with the doorbell linked to my system and watching the feed from the doorbell in 30 minutes.

The unit installed easily to the home wiring and was easily accessible to my my cell phone. Based on the size of the unit, location of the wiring it was difficult to have the unit flush with the exterior of the home. The functionality worked, but there was a 2 second delay on the video and the audio only allowed one person to speak at a time. The person it was purchased for was not the most tech savvy person, so the additional effort of going to the opening up the app was a little too much for them. As I said in the summary the unit worked okay, but it was below my expectations. Had I know the limitations I may have purchased a different model. Some of this falls up on me for not doing enough research. While I would recommend the unit, I would let the limitations be known up front.

Very easy to install nice quality piece of equipment. Very pleasant picture love the way it works and scans to whole yard