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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 906 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simplisafe Pro Smart Wi-Fi Video Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price might be a bit high (as my entire system was only $30 less), but I feel the addition was worth it. It is easy to install (pending you already have doorbell). I did have an issue reading the QR code when installing as the glare from outside. I did bring it inside and was able to sync it. I love the product since purchasing. I get notified every time there is movement. With shippers leaving packages on your doorstep , it is good to know that you can have a piece of mind if anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear camera and easy to install. I highly recommend this doorbell for your SimpliSafe system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Decieptful advertising, missing required parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially really excited for this doorbell, especially after waiting a about a year due to the buzz around the product. The product is also advertised to be compatible with almost all doorbell chimes/transformers. Picked up the product from BestBuy and packaging was top notch. Even included 3 different faceplates. Installation went very easily. Turned the power back on and that's where the disappointment began. A constant humming noise was coming from my doorbell chime box. Whenever I slid the doorbell off its mount to troubleshoot, the sound stopped instantly. Gave a call to SimpliSafe support, and they said that I may need a Doorbell Chime Connecter. They are shipping this out to me for free, but its on backorder and they have no ETA at this time. Based on the forums and digging around online, many people are having the same issue. This Doorbell Chime Connecter is something that should have been included with the product, or this functionality should have been built into the SImpliSafe doorbell itself. To be marketed as the most compatible doorbell is a bit deceiving. Additionally some are saying that it does not work with digital door chimes. I'll update my review if the promised Doorbell Chime Connecter works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Addition to my SimpliSafe Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box set up was easy. Uses existing wiring to power the doorbell and camera. Produces a clear picture and motion detection works well. Nice looking design with different color faceplates. I had everything installed and working in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. This was included with a total SimpliSafe security system and I’m glad it was. I have found it very helpful to track packages and talk to people when I’m not home. It has also helped deter some troublesome neighborhood kids. Quality video and sound. There is a delay but I think every doorbell camera has that. The app gets easier to use with every update also but it’s always been pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the doorbell for a good price. The app needs work because everytime you open it it wants you to activate. Picture quality is great. Don't like the fact that it does not come with an angle mount or swivel. I had to buy one because of were my doorbell is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Excellent door camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install, good quality, a very good camera range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already was a SimpliSafe Customer. Installed this in less than 30 minutes. Fantastic Video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great door bell and camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install, very good resolution. The app is very easy to use along with the security system also

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great quality of video and easy to add to our existing SimpliSafe alarm system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and add to the app. The video quality is good and I have terrible internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home? Maybe not but I can still talk to you!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten this installed right after I moved into a new home. It has so far been the best improvement I've made! It's so easy to set up and super convenient to use. I get notifications of movement as well as if someone is at the door. I was out at dinner once when someone had mistakenly made a delivery to my house and I was able to excuse myself to communicate with them. Definitely recommend these to my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add to my existing simplisafe system. So far it is great. I get very prompt motion alerts, bell alerts and also good quality while speaking to persons at the door. Installation wasn't too hard, i just connected to the existing wires of my old doorbell and followed prompts from the Simplisafe app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable camera. Does not sense every movement such as trees and vehicles driving by.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Good Video Doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell. Easy set up. Good video, not great but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Door Bell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplisafe door bell was easy to install and works great. They have a number of different options in the box for colors and mounting styles. At $200 it is a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nice picture and Clear sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install has a nice crisp picture and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video but I haven't figured out how to adjust the range. I previously owned a ring video doorbell and it was very easy to use and with time I hope to have the same success with the Simplisafe doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good picture and picks up further away than expected! Had to turn off alerts, told every move!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Works great! Feel safer already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good quality video, glad to have it helping to keep my home safe.

    I would recommend this to a friend