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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 916 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good picture and picks up further away than expected! Had to turn off alerts, told every move!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SimpliSafe Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Enjoy the SimpliSafe products added to my new home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video but I haven't figured out how to adjust the range. I previously owned a ring video doorbell and it was very easy to use and with time I hope to have the same success with the Simplisafe doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to have a camera on my front door and this one is great, Simple to install and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Easy installation and app usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera was easy to install on the exterior doorframe and easy to connect with the system. We had no WiFi connection issues for the first two weeks, and then began the trouble. Atleast once a day we began having WiFi connectivity issues, which was thought to be caused by interference from the exterior brick wall. Although the connection issues have been a complete pain, once I contacted the company (SimpliSafe) they immediately sent out a bridge to boost the WiFi signal. Although I have not yet received the bridge, as it was sent 2-days ago, my contact with the company was very positive. Their customer service rep was very helpful, polite and eager to help resolve the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Works great! Feel safer already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good quality video, glad to have it helping to keep my home safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hell yes. After 3 or 4 different video doorbells

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one. Its a pain that you need a separate low-voltage power supply or circuit, but once you have that it works really well with the app, even with a so-so wifi connection. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Door Bell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplisafe door bell was easy to install and works great. They have a number of different options in the box for colors and mounting styles. At $200 it is a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nice picture and Clear sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install has a nice crisp picture and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Really like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the icing on the cake with the security system. Picture is very clear and easily installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by SimpliSafe. On sale - couldn’t pass. Great image and easy install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great pic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great pic quality. Easy to install. Sometimes lags a bit getting the notice to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Door Bell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the newer in system. Good video and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly! Great image quality and pairs wonderfully with the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to install and has good camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good camera, works well with app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy, except I needed to call for an added piece. The troubleshooting guide listed a known issue, but by default that equipment isn’t included (pressing the doorbell resulted in a “ding” not a “ding-dong”). That piece was easy to add in, but extra time to call/pay for shipping isn’t ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Video doorbell that is handy and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this doorbell. It is definitely more sensitive on sunny days (triggers for many cars driving by), but on cloudy days may or may not record deliveries if set to medium. Overall, I really like it and it was very easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the motion sensor feature, this doorbell has allowed my family to become more aware of activity at our doorstep and in front of our home. However, there have been false alerts at times, which can be annoying after awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Pro Video Doorbell Exceeded My Expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Easy to Install! Looks Great! Works Great!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Camera doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but having issue speaking into it.. any movement it goes off even if a spider is walking on it, sounds is decent

    I would recommend this to a friend