Customer Ratings & Reviews

Great video doorbell. Easy set up. Good video, not great but does the job.

The doorbell camera was easy to install on the exterior doorframe and easy to connect with the system. We had no WiFi connection issues for the first two weeks, and then began the trouble. Atleast once a day we began having WiFi connectivity issues, which was thought to be caused by interference from the exterior brick wall. Although the connection issues have been a complete pain, once I contacted the company (SimpliSafe) they immediately sent out a bridge to boost the WiFi signal. Although I have not yet received the bridge, as it was sent 2-days ago, my contact with the company was very positive. Their customer service rep was very helpful, polite and eager to help resolve the issue.

Great quality video but I haven't figured out how to adjust the range. I previously owned a ring video doorbell and it was very easy to use and with time I hope to have the same success with the Simplisafe doorbell.

Very easy installation very fast ,nice clear view and videos! Thanks guys!,,

Easy installation, good quality video, glad to have it helping to keep my home safe.

This is the icing on the cake with the security system. Picture is very clear and easily installed.

[Employee of bestbuy] Works good, it’s basically just a ring camera that wont sell your information (looking at you amazon)

Another great product by SimpliSafe. On sale - couldn’t pass. Great image and easy install

This has great pic quality. Easy to install. Sometimes lags a bit getting the notice to the phone

The simplisafe door bell was easy to install and works great. They have a number of different options in the box for colors and mounting styles. At $200 it is a little pricey

Easy to install has a nice crisp picture and great sound

Easy to install and works perfectly! Great image quality and pairs wonderfully with the app!

Works well with the newer in system. Good video and easy to set up.

I really like this doorbell. It is definitely more sensitive on sunny days (triggers for many cars driving by), but on cloudy days may or may not record deliveries if set to medium. Overall, I really like it and it was very easy to set up.

With the motion sensor feature, this doorbell has allowed my family to become more aware of activity at our doorstep and in front of our home. However, there have been false alerts at times, which can be annoying after awhile.

Very good product. Easy to install and has good camera

The installation was easy, except I needed to call for an added piece. The troubleshooting guide listed a known issue, but by default that equipment isn’t included (pressing the doorbell resulted in a “ding” not a “ding-dong”). That piece was easy to add in, but extra time to call/pay for shipping isn’t ideal.

Great Product! Easy to Install! Looks Great! Works Great!

I would give this 4 stars if it didn't take 3 tries. The first 2 worked for about 45 minutes, then disconnected from my router and would not get back on. SimpliSafe support was fast, thorough, but could not solve the problem. When I tried 3rd unit, it has connected and stayed connected and works well. My only complaint is that it seems a bit clunky/delayed in the microphone while talking to the person. You push the microphone button on the app, start talking, and it seems like it "clips" the beginning of what you say ...unless you delay speaking. Otherwise happy with the app, quality of video, and works great with my existing simplisafe system.

Super easy to install. The camera is pretty good even in the dark. The only negative thing, is the few second delay when the doorbell button is pushed to reach your phone. It goes directly to the house, but if I'm upstairs and don't hear the doorbell, there is about a 5-7 second delay. Overall an excellent doorbell that works with your alarm.