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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 906 reviews
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to have a camera on my front door and this one is great, Simple to install and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Easy installation and app usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera was easy to install on the exterior doorframe and easy to connect with the system. We had no WiFi connection issues for the first two weeks, and then began the trouble. Atleast once a day we began having WiFi connectivity issues, which was thought to be caused by interference from the exterior brick wall. Although the connection issues have been a complete pain, once I contacted the company (SimpliSafe) they immediately sent out a bridge to boost the WiFi signal. Although I have not yet received the bridge, as it was sent 2-days ago, my contact with the company was very positive. Their customer service rep was very helpful, polite and eager to help resolve the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Really like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the icing on the cake with the security system. Picture is very clear and easily installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by SimpliSafe. On sale - couldn’t pass. Great image and easy install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great pic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great pic quality. Easy to install. Sometimes lags a bit getting the notice to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to install and has good camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Door Bell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the newer in system. Good video and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good camera, works well with app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy, except I needed to call for an added piece. The troubleshooting guide listed a known issue, but by default that equipment isn’t included (pressing the doorbell resulted in a “ding” not a “ding-dong”). That piece was easy to add in, but extra time to call/pay for shipping isn’t ideal.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Camera doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but having issue speaking into it.. any movement it goes off even if a spider is walking on it, sounds is decent

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Kudos for Pro Video Doorbell by SimplySafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the convenience and quality of this addition to our SimpliSafe home protection. Images are crystal clear making it easy to identify who or what is in the vicinity of our front door. The sound quality is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly! Great image quality and pairs wonderfully with the app!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Like ring but wont sell your info to spammers.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, it’s basically just a ring camera that wont sell your information (looking at you amazon)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Pro Video Doorbell Exceeded My Expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Easy to Install! Looks Great! Works Great!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the motion sensor feature, this doorbell has allowed my family to become more aware of activity at our doorstep and in front of our home. However, there have been false alerts at times, which can be annoying after awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Video doorbell that is handy and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this doorbell. It is definitely more sensitive on sunny days (triggers for many cars driving by), but on cloudy days may or may not record deliveries if set to medium. Overall, I really like it and it was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Vidor Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. The camera is pretty good even in the dark. The only negative thing, is the few second delay when the doorbell button is pushed to reach your phone. It goes directly to the house, but if I'm upstairs and don't hear the doorbell, there is about a 5-7 second delay. Overall an excellent doorbell that works with your alarm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe i am not clever enough, but it took a friend to help me figure out how to wire it. otherwise, works great, and i can scare people by talking to them.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Been creeping on everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first doorbell camera and I love it so far. It's reliable sensitive to motion. It's quick to record and solid video quality. Love that you can talk through it. I creep on everyone who comes to my door. Smooth integration with Simplisafe app. The only thing I wish it did have is a snooze feature when my father-in-law was installing new front steps....had notifications going off all day.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    3rd Times a Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 4 stars if it didn't take 3 tries. The first 2 worked for about 45 minutes, then disconnected from my router and would not get back on. SimpliSafe support was fast, thorough, but could not solve the problem. When I tried 3rd unit, it has connected and stayed connected and works well. My only complaint is that it seems a bit clunky/delayed in the microphone while talking to the person. You push the microphone button on the app, start talking, and it seems like it "clips" the beginning of what you say ...unless you delay speaking. Otherwise happy with the app, quality of video, and works great with my existing simplisafe system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera, WiFi range could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great for it's price, with crystal clear visuals. The only issue I have is that it is far enough from my router that it struggles with recording HD videos when someone is at the door.

    I would recommend this to a friend