Customer Ratings & Reviews
- Model:
- SS3-DOORBELL
- |
- SKU:
- 6298604
Customer reviews
Rating 4.2 out of 5 stars with 916 reviews
(916 customer reviews)Rating by feature
- Video Quality4.4
Rating 4.4 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Good system, no problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system has worked out great. No issues. Ive used Ring in the past, so this was a similar setup. I this Simplisafe is actually easier. Battery last longer than my ring. Good video. NO system is perfect as this price point. Good for what it is.
I would recommend this to a friend Rated 4 out of 5 stars
Sharp clear video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Item, with easy install. Slimmer than most of the ring bells, but it appeared to be a bit more "fish eye" than other models I looks at and tried.
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Works well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides wide view and zoom capabilities. Easy installation and setup. Live action camera but no video recordings unless you subscribe to higher tier monthly security plan.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Just one problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great picture, I can hear the visitors pretty good, but they can't hear me at all. Looked online for troubleshooting....did that, still won't work. Disconnected the doorbell camera and put it back on again,,,still only one way sound. Could not reach customer service for a week at different times of the day....kept on hold an average of 11 minutes, then the line would suddenly disconnect-- each and every time. Perhaps the COVID-19 shutdown?? Read online that RING also has the same problem.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Rated 4 out of 5 stars
Poor wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for safety. Camera constantly disconnects from wifi. Would give 5 stars if not for wifi issues
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
SimliSafe Simple solution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door bell video is great for viewing who is at the door. We live in a 2nd story apartment and running down the stairs is getting old to see who or what is at the door. Bummer for this product is the storage is 10/mo. NOT worth it for us.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It’s what they say it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell was easy to install. 1.)Shutoff off circuit breaker fo the door bell. 2.) Removed old door bell. 3.) Attached the Simplisafe door bell. Used one of the old holes and drilled another. Attached electrical wires. And then attached doorbell. 4.) Turned power back on. 5) Connected the door bell to Simplisafe security system. 6.) Finished
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Watch full Eye
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and monitor yourself. Just follow the directions and download the program to your phone and/or your computer.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Perfect choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase to add to my security system, it work wonderful and doesn’t sound off on non events like Ring Doorbell does, I do recommend getting it professionally installed so that it works as intended with the rest of the system.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Rated 4 out of 5 stars
Pretty solid piece of tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a SimpliSafe account, it’s worth adding this on. It has some issues with connectivity occasionally, but serves its purpose overall.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
A perfect product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Feel so safe using it. So happy I switched to SimpliSafe. Feel very safe knowing I am using this product. I will always be happy to tell others about this product
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Use surveillance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and operate. Has a user friendly interface.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Everything you could want
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick this up on close out sale and it has been a great buy. Connection to my SimpliSafe system was easy. Has a fast reaction time when it detects motion, camera picture is very clear. Can read a license plate across the street. I do have it hooked up with the hard wire connection this does make the difference.
I would recommend this to a friend Rated 4 out of 5 stars
excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.maybe i am not clever enough, but it took a friend to help me figure out how to wire it. otherwise, works great, and i can scare people by talking to them.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
SimpliSafe Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have set this camera doorbell with my SimpliSafe installation of home security system and it works great. Quality of the camera is awesome and I love the fact that it can differentiate between human movement and any other movement, so you are not constantly getting notifications.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
So far, so great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the volume being low on the microphone, this item is a gem. The setup was beyond easy, and it was pretty much plug and play after that. Highly recommended.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
SO COOL!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is legit! Picture is awesome and being able to screen people at our door has proven very helpful in warding away unwanted solicitors! SimpliSafe is so much more affordable than all other Security companies and the security that they provide is top notch! Customer service is awesome!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great video doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the SimpliSafe security system, so when we wanted to add a video doorbell this was an obvious choice as there's no additional cost if you're already paying for security monitoring. It was easy to install, and works well- no complaints here! We liked it so much we recommended it to my Mom!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great video doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love SimpliSafe and their easy to install and use security system. Made the switch to SimpliSafe from Comcast and saved a ton. It was easy to install the video doorbell and it works great. Clear picture, notifications when it picks up movement and the ability to have 2 way dialogue is a cherry on top.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up just make sure to turn the electricity off. Took about 20 minutes.
I would recommend this to a friend






