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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 916 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera for doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for doorbell. Picture is sharp and has a wide view angle. Have to subscribe to SimpliSafe monitoring for camera to record.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use app and was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. Looks good. However paying for storage just to view recordings is terrible. At the very least, allow for 24 hours of free recording. Lastly, set up was a breeze but doesn't work well with certain digital chimes. You get single Ding instead of Ding Dong. When y8u eventually get a free controller from SimpliSafe (which was great service and free product and shipping) you connect but it's not consistent. At times your chime will still remain singular b

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Best Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image, wide view! It doesn’t say it anywhere but I’m pretty sure this can run off of battery as well which makes it a huge plus for me even though I had to run new wire to hard wire it. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Sleek doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell camera works well good quality video and great detection live view works well also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am very happy with my SimpliSafe system as a whole. This is the 2nd video doorbell I have installed. It is very easy to install. I would recommend it as a first add or an addition.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works well with a simplisafe system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works well within the Simplisafe system, has to replace my first one after almost 2 years, easy to replace

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different cover options to match outside of my home. The picture is clear and I am very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    BONUS: black face plate included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're worried, this doorbell won't meet your standards of gentrification grey or black home: don't worry, it will! It includes a black faceplate. And it will record a video of all your friends visiting your house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Simplisafe Pro-Video Doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Simplisafe Pro Video Doorbell works great. Very easy to install and set up. Provides a good picture view.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I Can See You, What Say You?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell that enhanced my SimpliSafe security system. Now I can see who is at the door and talk to them without opening the door, they don't know I may not actually be home. This is great for monitoring package deliveries too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that with any motion detected in our front yard we are instantly notified via phone. It has a wide camera range as well and can see our whole yard and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great entry level camera/doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera/doorbell was easy to install and has worked perfectly. I bought my simpli safe system several months ago and added the camera/doorbell when it went on sale. It lets me know when someone is at the door, but doesn't send an alert every time a leaf falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System complete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a simplisafe alarm system so decided to combine the door cam with it. It needs power but i figured it out, just a bit of a delay when speaking to people but it works. Love that it chimes the basestation and alerts you via push notification von the cell phone app.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was added quite quickly and even though we ended up needing a WiFi extender because of connection issues, it has been great having this doorbell camera as part of our SimpliSafe system. Love the choice of three faceplates it comes with!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. App works flawlessly, I wish it came with an angled plate to give you options of viewing angles but besides that its perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Integrates Well with Security System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our Ring Doorbell camera, as it never worked properly. I have not had an issue with this camera. Notifications are prompt and the video feed is pulled up very quickly on my phone. Setup was a breeze and the design is simple and modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Compliment to a SS System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.5 years in and the doorbell is working essentially exactly as I had hoped. The street my house faces has fairly significant vehicle traffic and after the first few months, almost all false-positive alerts stopped. Sometimes the motion recognition fails if someone approaches the house from a side angle. Overall a great compliment to my larger SS system and getting notifications on my Apple Watch when someone rings the bell is so nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting setup but works great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was interesting. You really need to follow the directions regardless of how silly it sounds. It doesn't make any sense to me why the directions say to do what it says, but it works somehow. Pretend you don't know anything and follow the instructions and you'll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplisafe makes me feel safe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an easier setup than I expected. I love knowing who is at my door without having to open it. Makes me feel safer.

    I would recommend this to a friend