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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 918 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 918 reviews
  • Rated 4 out of 5 stars

    Interesting setup but works great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was interesting. You really need to follow the directions regardless of how silly it sounds. It doesn't make any sense to me why the directions say to do what it says, but it works somehow. Pretend you don't know anything and follow the instructions and you'll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on for an existing SimpliSafe user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick setup and pairing with my existing system in the SimpliSafe app! You can adjust the motion sensitivity so you don't pickup cars traveling down the street and if you have monitoring with SimpliSafe no additional charge if you already have cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Overly sensitive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, decent field of vision, I recommend setting the camera on the lowest setting, if you get excessive notices/ alarms. Don't mount near an outside flag like some people have near their front door or porches. Night vision works good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplisafe makes me feel safe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an easier setup than I expected. I love knowing who is at my door without having to open it. Makes me feel safer.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale, installation was simple, connected very well and provides much better video than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you have SimpliSafe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and the install was not bad at all. I would like to point out some of the things I was looking for while researching this: - Does pickup cars (false positives): Yes - Can trigger alarm from bell or phone: No - Shows in SimpliSafe app: Yes Overall, it is a good tool and serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little tricky as I had to install a small resistor at the chime box to get the doorbell to make the ding & dong sound, without the resistor it would just ding. Other then this we like the fast alerts and video quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Quality Video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe is the best security system that I've ever used. The camera's has great quality videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great description

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quickly available and easily installed as described.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install quality camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of a great Best Buy promotion and got this camera free with the purchase of a Simplisafe Shield package. Installation was very simple. The unit works great and integrates beautifully with the rest of the system and the App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System complete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a simplisafe alarm system so decided to combine the door cam with it. It needs power but i figured it out, just a bit of a delay when speaking to people but it works. Love that it chimes the basestation and alerts you via push notification von the cell phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this doorbell at our front door. It works great. It was very easy for my husband to install himself. We like to be able to monitor our yard and front porch from our phone app. Well done Simply Safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up just make sure to turn the electricity off. Took about 20 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Wifi connectivity

    Rated 2 out of 5 stars

    Connection problems, long delay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have stucco look elsewhere. I've had constant connection problems since getting this. The delay from the doorbell ring, to phone notification is very long. 30 ~ 60 seconds. I talked to customer service, they blame my ISP. My ISP says its the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device was easy to install and set-up. it gives me a feeling of security knowing that there could be someone at the door, and tells me if the person is someone i know or he/she is making a delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    High quality Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is great. The sensor is very sensitive for anything straight ahead, even on the low setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had an issue getting the listen and speak working but it cleared up. Now I have a fully integrated system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is easy to install and performs pretty much as advertised. It does not do well in dim light however.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have enjoyed this camera. It provides protection for my family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited sensor area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor area seems limited. Doorbell works fine. Adjusting viewing area did not help. Picks up cars on street, but for someone walking up to the front door it has somewhat tunnel vision.

    No, I would not recommend this to a friend