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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 906 reviews
  • Cons mentioned:
    Wifi connectivity

    Rated 5 out of 5 stars

    Video door bell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works decent. Probably more of a problem on my internet speed and quality side. Had to degrade picture video quality to it to work most of the time. At times it will disconnect from the wifi. Again, I think it is on my end. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had an issue getting the listen and speak working but it cleared up. Now I have a fully integrated system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safety improved!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed the doorbell with very little difficulty and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being great. Camera is good also and the sound is loud

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera works as advertised. The video is very good and I don't seem to have any false activations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get surveillance at each door of your house. Setup and operation is very straightforward

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great description

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quickly available and easily installed as described.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale, installation was simple, connected very well and provides much better video than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Overly sensitive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, decent field of vision, I recommend setting the camera on the lowest setting, if you get excessive notices/ alarms. Don't mount near an outside flag like some people have near their front door or porches. Night vision works good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on for an existing SimpliSafe user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick setup and pairing with my existing system in the SimpliSafe app! You can adjust the motion sensitivity so you don't pickup cars traveling down the street and if you have monitoring with SimpliSafe no additional charge if you already have cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. This was was super easy to setup and a nice addition to my simplisafe family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this doorbell at our front door. It works great. It was very easy for my husband to install himself. We like to be able to monitor our yard and front porch from our phone app. Well done Simply Safe!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Wifi connectivity

    Rated 2 out of 5 stars

    Connection problems, long delay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have stucco look elsewhere. I've had constant connection problems since getting this. The delay from the doorbell ring, to phone notification is very long. 30 ~ 60 seconds. I talked to customer service, they blame my ISP. My ISP says its the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little tricky as I had to install a small resistor at the chime box to get the doorbell to make the ding & dong sound, without the resistor it would just ding. Other then this we like the fast alerts and video quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you have SimpliSafe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and the install was not bad at all. I would like to point out some of the things I was looking for while researching this: - Does pickup cars (false positives): Yes - Can trigger alarm from bell or phone: No - Shows in SimpliSafe app: Yes Overall, it is a good tool and serves its purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended if you already own Simplisafe system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electrician installed for us, seems to work fine. We do have some random connection issues via the app, but unsure whether its due to the wifi. The main reason we got it is because we already had an existing Simplisafe system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than other door bell options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to charge even though it was direct wired, assume it was the installers problem (me). Does everything I want a doorbell camera to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device was easy to install and set-up. it gives me a feeling of security knowing that there could be someone at the door, and tells me if the person is someone i know or he/she is making a delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install quality camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of a great Best Buy promotion and got this camera free with the purchase of a Simplisafe Shield package. Installation was very simple. The unit works great and integrates beautifully with the rest of the system and the App.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Reliable security camera with great video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and a reliable part of a robust home security system that has reduced my homeowners insurance premium

    I would recommend this to a friend