Customer Ratings & Reviews

Simple yet efficient. Does the job very well. Easy to install

I purchased this video doorbell for my elderly mother to replace a Arlo camera I had set up at her front door. I made my decision after reading all the good reviews. My mother lives 2000 miles away from me and while I was visiting I set this up. Unfortunately, I would drop the wi-fi connection, so I went out and purchased a mesh wi-fi extender but it did the same thing. I could not get it the stay connected before I left, so I ordered an add-on to the extender and had my nephew set it up to get a stronger signal to the front door, and not it won't even connect to the wi-fi. I won't be back to visit for 3 more months, and by then I probably won't be able to return any of it. I should of just ordered another camera, that have worked perfectly... wouldn't recommend this product.

I had a ring doorbell and a samsung before and this one has been the best so far

Over all the system is very good when it works. The main doorbell camera keeps losing signal since we purchased, spent time with customer service and was told the door camera was too far from main hub. We moved the hub, that didn’t work, then we were told we needed an extender, they told us we needed to purchase, after a conversation they sent one as a “courtesy “. That seemed to help but it still loses signal for no reason and yes we have the highest speed internet possible, due to wife’s work requirements. We just have to keep resetting our system, so it’s been frustrating. Also as a side note if there is no light at night it’s hard for this system to pick up images, so we are going to consider a better system or if there is an upgrade thru SimpliSafe. If front camera didn’t lose signal I would say great system, but for now only so-so.

Super useful. Simplisafe's customer service reps walked me through install and activation. Excellent device. Excellent service!

Easy to install, and works well. We had to purchase a new door bell because ours was 29 years old and it made a buzzing sound, but after installation of new one it stopped.

I purchased this to complement my Simplisafe Security system. It works better than advertised and I'm very pleased with the video quality and sound.

I like the doorbell design. It works fairly well. SimpliSafe builds a good home security system but their cameras leave a bit to be desired. Their camera software needs improvement and better functionality. Also, this doorbell should ring a sound inside on the base station but it doesn’t! That should be an easy software fix.

Nice system, wifi can be a little spotty at times. Not sure if thats our wifi or not, but will sometimes get the unable to connect message. Unavailable to save video.

We tried this, but returned it after working with Simplisafe tech support. It was very inconsistent. Sometimes it worked, but sometimes: * Camera repeatedly lost connectivity - even though it had very good WIFI signal at that location * audio was inconsistent - sometimes garbled, sometimes not at all * Alerts were VERY slow coming (up to 5 minutes after the fact) or not at all. It was too slow to be effective. * even at best, when the doorbell rang it was very slow to open the window to allow us to talk to the person. Then most often we were told our audio to them was unintelligible - just static.

Sleeker than most video door bells. I have heard that the video isn't as clear but looks fine to me

Easy to install, video works twenty four/ seven, imaginary is outstanding and price was reasonable. Also the speaker and made microphone are great features.

Upgraded the doorbell for added security to our existing SimpliSafe system. Easy to install

easy to install, excellent view ponts and good price

Easy to install and works great. 3 colors to pick from

Easy to install the SimpliSafe doorbell and integrates with my existing SimpliSafe system.

I give this product 4 stars since it doesn't have a battery pack for backup power. My Moms original doorbell does not work and needs rewiring. doorbell. The device worked great in all my test but I can't set it up outside yet since it needs a power source.

It's the first and only doorbell cam I have ever used, but it works well by itself, and with my simplisafe subscription.

The doorbell was the last piece I needed to purchase to complete my my existing system. It did not fail to please. I would highly recommend.

It's a video doorbell. What more should be said? Easy set up , works as it should