Customer Ratings & Reviews
- Model:
- SS3-DOORBELL
- SKU:
- 6298604
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this doorbell camera, this is my 2nd one.
I would recommend this to a friend - Pros mentioned:Ease of use
Working VERYWELL....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe even we could “ operate “ this us “ Totally Tech Novices “ and get the FULL Benefit of its Awesome features !!!
I would recommend this to a friend - Pros mentioned:Video quality
Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Happy with this purchase. Good product.
I would recommend this to a friend - Cons mentioned:Compatibility
Will not work with Door Chime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the salesperson in the store telling me “it will work perfectly with existing door chime”, it doesn’t work. I even had Simplisafe send me the chime connector and paid an electrician to connect all and set it up, still no luck. Electrician spent couple hours trying to figure it out and finally gave up. He told me Ring is much more user friendly. Not sure what to do...may have to pay someone else to now disconnect it and return the bell. Very frustrating.
No, I would not recommend this to a friendBrand response from Michelle
Posted .So sorry about this. The Video Doorbell Pro does plug into your existing wired doorbell system. However, unfortunately only analog doorbell systems are supported. If you have a digital doorbell, or specifically the "NuTone" type of doorbell, the Video Doorbell Pro may not work for you.
Longevity Questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement, original lasted about 14 months. Unit failed.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got SimpliSafe to go with other products that I have by them & it is like the name implies. Simple to install & feel safe using it!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Works great, good cost effective alternitive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to other video doorbells that are more expensive. Works just as well, but installation can be a pain.
I would recommend this to a friend Nice camera but not perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it pairs with the SimpliSafe camera and automatically records when the alarm is disarmed or triggered. It is a bit slower switching to the live door bell view when someone rings the bell but over all I am enjoying the purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. It literally only took 8 minutes from opening the box to connecting to my Simplisafe account
I would recommend this to a friend Not professionally design!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. But it doesn’t have any indoor display or we cannot connect it to or Amazon display or Google display. Every time someone rings we have to open the mobile app to see the camera. And the speed is very low, maybe it’s our wifi system, I’m not sure. Overall, it doesn’t the job. But if you use their security system, it’s a good addition to the system and I recommend it. Otherwise get something else.
I would recommend this to a friend- Cons mentioned:Wifi connectivity
Ok at first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a couple weeks and now will not connect to WiFi, have read this is an ongoing problem and for a doorbell camera that costs this much it should not be having this problem
No, I would not recommend this to a friend Great addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised. It linked to my installed simplisafe security system easily. I installed the device using a video from YouTube, pretty simple Would recommend.
I would recommend this to a friend- Pros mentioned:Video quality
Nice camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera. The only issue I had was getting it installed because of the way my doorbell was installed in my home.
I would recommend this to a friend - Pros mentioned:Ease of use
Video Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy set up, didn’t need customer service, nice price when on sale.
I would recommend this to a friend - Pros mentioned:Video quality
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase. Great picture. There is a delay with the sound which is kind of annoying but otherwise I’m happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Easy to install!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works great hooks right up to simple safe!
I would recommend this to a friend - Pros mentioned:Installation
Wireless woes…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return and get a wireless one. But if you have wires super easy to install!
I would recommend this to a friend - Pros mentioned:Video quality
great video doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the alarm package as an added promotion. Has clear pictures and notifies you when there is any motion at your door.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid performance!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been easy to use snd we’ve had no issues in over a year of use.
I would recommend this to a friend - Pros mentioned:Ease of use
SimpliSafe better than Ring
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, and can work all by itself with your wifi system. For a small monthly fee, you can record.
I would recommend this to a friend