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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 916 reviews
  • Rated 3 out of 5 stars

    Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, but doesn't have a great range. They need to improve the range.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well. The app works great and excellent picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Satisfied Doorbell customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I can tell who is at my door and why now. Very good product. I also like simply safe

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Simply Safe system in place. Decided to add the doorbell camera. Easy install and setup. Nice quality video. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good high quality video doorbell that does what it’s supposed to do. Highly recommended and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SimpliSafe Doorbell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and relatively easy to install. Also, nice to have compatible with balance of SimpliSafe products.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security Camera-Simplisafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and works great easy to install---highly recommend Simplisafe--I have all of their cameras and sensors---

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working VERYWELL....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe even we could “ operate “ this us “ Totally Tech Novices “ and get the FULL Benefit of its Awesome features !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EyesOnYou

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbell. Easy to use. Mobile app and remote control make it very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got SimpliSafe to go with other products that I have by them & it is like the name implies. Simple to install & feel safe using it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Who is knocking at my door?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to see who is at your door and record your neighbor having a fit LOL!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Will not work with Door Chime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the salesperson in the store telling me “it will work perfectly with existing door chime”, it doesn’t work. I even had Simplisafe send me the chime connector and paid an electrician to connect all and set it up, still no luck. Electrician spent couple hours trying to figure it out and finally gave up. He told me Ring is much more user friendly. Not sure what to do...may have to pay someone else to now disconnect it and return the bell. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      So sorry about this. The Video Doorbell Pro does plug into your existing wired doorbell system. However, unfortunately only analog doorbell systems are supported. If you have a digital doorbell, or specifically the "NuTone" type of doorbell, the Video Doorbell Pro may not work for you. SimpliSafe

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Happy with this purchase. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great, good cost effective alternitive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to other video doorbells that are more expensive. Works just as well, but installation can be a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. It literally only took 8 minutes from opening the box to connecting to my Simplisafe account

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Ok at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a couple weeks and now will not connect to WiFi, have read this is an ongoing problem and for a doorbell camera that costs this much it should not be having this problem

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera but not perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it pairs with the SimpliSafe camera and automatically records when the alarm is disarmed or triggered. It is a bit slower switching to the live door bell view when someone rings the bell but over all I am enjoying the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this doorbell camera, this is my 2nd one.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. Great picture. There is a delay with the sound which is kind of annoying but otherwise I’m happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera. The only issue I had was getting it installed because of the way my doorbell was installed in my home.

    I would recommend this to a friend