Customer Ratings & Reviews
- Model:
- SS3-DOORBELL
- |
- SKU:
- 6298604
Customer reviews
Rating 4.2 out of 5 stars with 916 reviews
(916 customer reviews)Rating by feature
- Video Quality4.4
Rating 4.4 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
great video doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the alarm package as an added promotion. Has clear pictures and notifies you when there is any motion at your door.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Easy setup and great doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this doorbell camera instead of a different brand because we have a SimpliSafe system already. It was very easy to set up and use. The camera is very clear and works great. We get 1 or 2 false alarms a week on the medium setting and only for big delivery trucks driving by. Highly recommend especially if you already have a SimpliSafe system.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Video Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy set up, didn’t need customer service, nice price when on sale.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
SimpliSafe better than Ring
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, and can work all by itself with your wifi system. For a small monthly fee, you can record.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to use and clear picture. We didn't have a doorbell and we were still able to easily install.
I would recommend this to a friend Rated 4 out of 5 stars
Great addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised. It linked to my installed simplisafe security system easily. I installed the device using a video from YouTube, pretty simple Would recommend.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Such an upgrade from Norman doorbell. Notifications are awesome, pictures comes in clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to add onto an existing SimpliSafe system. It was easy to connect, and it works very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy to install!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works great hooks right up to simple safe!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid performance!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been easy to use snd we’ve had no issues in over a year of use.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and works great with my simply safe system. Love the fact that its just one app.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has good picture but has connection problems with WiFi. Have a great coverage we’ll beyond where the doorbell is installed.
No, I would not recommend this to a friendBrand response from Michelle
Posted .Thanks for the feedback! If you haven't already, give our Support team a call at 800-548-9508 and we can offer some solutions for the connectivity issues.
Rated 3 out of 5 stars
Not professionally design!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. But it doesn’t have any indoor display or we cannot connect it to or Amazon display or Google display. Every time someone rings we have to open the mobile app to see the camera. And the speed is very low, maybe it’s our wifi system, I’m not sure. Overall, it doesn’t the job. But if you use their security system, it’s a good addition to the system and I recommend it. Otherwise get something else.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this camera!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! With the app, you can even communicate real-time with whoever is ringing your doorbell.
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 5 out of 5 stars
Door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality as expected from Simplisafe. Wish it would detect motion from about 30 feet away.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to install and set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and set up if you have a wired doorbell already. Works great with a SimpliSafe system.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 2 out of 5 stars
Not useful without a subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because I have a simplisafe system and wanted video doorbell. You don’t have to have a subscription to use it, but it’s pretty useless without a subscription. You get a notification that there is activity, but nothing is recorded anywhere unless you have a subscription. Kudos to Best Buy for making the return easy at the store (I ordered online). The quality of the image was good. If you want to pay the subscription fee (or have one already), it would be a good purchase.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Better than a ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, this entire system is so easy to use. Seamlessly add new components to customize your safety system.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do what the box says. It's very basic also very delayed in its response. The picture is very clear so that's a plus but most are I think. SimpliSafe really needs to upgrade the door cam.
I would recommend this to a friend Rated 4 out of 5 stars
Simplisafe video doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is good, and works. Be careful of the cold weather. It will go offline. You will need to be patient to get it back on to work when temperature is down near freezing. Not sure why
I would recommend this to a friend






