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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 906 reviews
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Easy setup and great doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doorbell camera instead of a different brand because we have a SimpliSafe system already. It was very easy to set up and use. The camera is very clear and works great. We get 1 or 2 false alarms a week on the medium setting and only for big delivery trucks driving by. Highly recommend especially if you already have a SimpliSafe system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use and clear picture. We didn't have a doorbell and we were still able to easily install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Such an upgrade from Norman doorbell. Notifications are awesome, pictures comes in clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpliSafe Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easily and works great, nice wide field of view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to add onto an existing SimpliSafe system. It was easy to connect, and it works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SimpliSafe Doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe simply safe doorbell has done everything we wanted. It is a little too sensitive but a great addition to our system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has good picture but has connection problems with WiFi. Have a great coverage we’ll beyond where the doorbell is installed.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thanks for the feedback! If you haven't already, give our Support team a call at 800-548-9508 and we can offer some solutions for the connectivity issues. SimpliSafe

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly product. The camera out is great, user friendly app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great door bell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and works great with my simply safe system. Love the fact that its just one app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Not useful without a subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I have a simplisafe system and wanted video doorbell. You don’t have to have a subscription to use it, but it’s pretty useless without a subscription. You get a notification that there is activity, but nothing is recorded anywhere unless you have a subscription. Kudos to Best Buy for making the return easy at the store (I ordered online). The quality of the image was good. If you want to pay the subscription fee (or have one already), it would be a good purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this door bell. Clear picture and notice to my iPhone is pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to finally have one! I bought it with the security system. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! With the app, you can even communicate real-time with whoever is ringing your doorbell.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality as expected from Simplisafe. Wish it would detect motion from about 30 feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell/camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise was simple to install and works well. We are very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplisafe video doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good, and works. Be careful of the cold weather. It will go offline. You will need to be patient to get it back on to work when temperature is down near freezing. Not sure why

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do what the box says. It's very basic also very delayed in its response. The picture is very clear so that's a plus but most are I think. SimpliSafe really needs to upgrade the door cam.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to my system. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and set up if you have a wired doorbell already. Works great with a SimpliSafe system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than a ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, this entire system is so easy to use. Seamlessly add new components to customize your safety system.

    I would recommend this to a friend