Customer Ratings & Reviews
- Model:
- SS3-DOORBELL
- SKU:
- 6298604
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to Install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Make sure you have a steady wifi signal.
I would recommend this to a friend - Pros mentioned:Video quality
Nice addition to the SimpliSafe collection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup (needs a hardwire connection). Good picture quality.
I would recommend this to a friend - Pros mentioned:Overall performance
Super effective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we needed/wanted, fills out our requirements for a perfect system.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Poor connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the SimpliSafe security system but already had the ring so I wasn’t in a hurry to switch. It’s easy to install and looks nice but that’s the only good thing. It constantly loses connection. Just like the outdoor cameras it’s delayed to turn on. Once someone is at your door you can’t view the feed without losing connection. When I called support to see why I was losing connection all the time they blamed my internet company. I even got the WiFi extender they suggested and 0 improvements. There’s so many complaints on SimpliSafe website. They need to stop making excuses and fix the issues. Last time I called customer support I was told a new update was coming out and fixing these issues. Nothing has improved and their customer service is horrible!
No, I would not recommend this to a friendBrand response from Michelle
Posted .Sincere apologies for your experience. From what you mention, it sounds more like a connectivity issue between your Video Doorbell and your WiFi router, perhaps caused by interference. Please call our Support team again at 800-548-9508 and request an escalation, so we can continue deeper troubleshooting.
Works as expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got this when it was on sale. I wouldn't pay the full price,but the unit works well AFTER I've received a transistor for the doorbell from simplisafe. Otherwise doorbell chime will keep buzzing
I would recommend this to a friend- Cons mentioned:Motion detection
Limited capability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No continuous recording capability. Does not allow streaming to a surveillance system storage. No local video access, cloud only. Frequently loses videos or parts of videos. Often does not detect motion which results in no video. Unable to link doorbell to the Simplisafe siren to alert of doorbell press.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
I love it when a plan comes together.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best and Simpli Safe. Simpli the Best! Every thing worked as instructed.
I would recommend this to a friend - Pros mentioned:Ease of use
Great clarity and field of vision!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my system. Easy to install..setting easy to use...
I would recommend this to a friend - Pros mentioned:Video quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture! Get notifications on my phone of activity.
I would recommend this to a friend Great Smart Doorbell!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this SimpliSafe door bell 2years ago for my second home in VA and it’s has been working trouble free since.
I would recommend this to a friend- Pros mentioned:Ease of use
Great value
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Very reliable product at a reasonable price.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like the description. Easy to install. Enough options to personalize it.
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and installation was a breeze..will recommended to friends
I would recommend this to a friend Great and easy to use!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went with SimpliSafe for our home security and this was a perfect addition to the system. Camera is very high resolution and allows to zoom. Speaker and microphone allow to answer notifications even when you're not home and the included faceplate color allow to match your doors.
I would recommend this to a friend- Pros mentioned:Ease of use
Simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and activate. Performs as expected. No complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase, works as expected without any problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Fits well with system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Simplisafe system, so it was a logical upgrade. Works very well.
I would recommend this to a friend - Pros mentioned:Video quality
Doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell. Clear video and fast alerts.
I would recommend this to a friend - Pros mentioned:Video quality
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well great camera image and doesnt record unnecessary videos
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the SimpliSafe door bell camera as it stands today as we speak
I would recommend this to a friend