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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great, easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality with easy install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Doesnt work with a digital doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you create a great camera and it doesnt wrk with the newer style doorbells? That is so poor or an R&D.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for its intended use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for its intended use. Field of view is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to simplisafe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and provides video for motion sensing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install this doorbell in about 5 minutes. Set up is super intuitive through the app. There are different sensitivity levels so that you don't catch every car passing by. Only issue we have had is it is catching some hanging ferns on our front porch and setting off the notifications, but adjusting sensitivity corrected it right away!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera and the overall security system. The picture is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature safety impressive affordable good for Xmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Video Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works well most times. The only issue is a slight lag time once someone approaches our door and the notification to our mobile device. We believe its more the WI-fi than the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Good range of area that it covers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Priced right Semi easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works Needs hard wire set up. I am not overly geek able and it took some time to get it working. Does the job Best Buy has a better price than SImpliSafe ??

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great and working good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and very good, very clear video. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the SimpliSafe video door bell, Easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't reach Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Simplisafe video doorbell, and it operates, but the external sound is garbled. I called Best Buy and was in a 2-hour hold cue. Left message and rep called back. He told me he didn't know how to correct it, and I should contact Geek Squad (I bought a 2-year extended warranty through Geek Squad). He transferred my call to Geek Squad. After another 20-minute hold, I gave up (there is no way to contact them via e-mail). I will never buy another product from BestBuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works just as expected. Would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always ready knowing who is at the door.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SimpliSafe Pro Video Doorbell works great with the entire system. We also have the SimpliSafe door lock which allows you to open The lock from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera if you have a simplisafe home security sustem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Highly recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup but can’t adjust ring volume when using alone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Simplisafe video doorbell is antiquated!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure if this works or not. Purchased this because I have the Simplisafe security system. I was hoping this video doorbell would be compatible to Ring or Google Nest but it is not. You can only use this if you have a pre existing wired doorbell or you install your own wired doorbell. I do not have a wired doorbell and I’m not installing one just so I can use this product. I returned it for a full refund the next day. NOTE TO Simplisafe: THE YEAR IS 2020 AND WIRELESS IS THE PRESENT AND THE FUTURE!!!! Ring has multiple options for their video doorbell including wired, AC power or wireless battery. Also, Simplisafe only works with 2.4GHz; are you kidding me!! They can’t even upgrade to 5G, very sad and antiquated. So when Simplisafe catches up to the rest of the world I may try their product.

    No, I would not recommend this to a friend