Customer Ratings & Reviews

Will not detect even a UPS truck driving in front of it. Worst motion detection technology I can imagine. I am looking at an alternative and probably returning this.

Very clear video , fast alerts , plenty of features

Didn’t realize that you have to have a previous doorbell hookup unlike the Ring doorbell but will still keep it for a future home purchase

This doorbell is incompatible with the current doorbell installed. Have yet to figure out if there is a way to install this.

I was missing the ring bell camera and wanted it fast. I checked the Best Buy app and not only was it less money, I could pick it up in an hour!

I have been waiting for this doorbell for a long time. Was a bit upset that SimpliSafe didn't announce it very well, but WAY TO GO BEST BUY! PS- if you hav a buzzing noise in the audio/video feed contact SimpliSafe as there is an adapter you must install.

I had to return all my simplisafe stuff. Ring has better clarity, a much better app, and saves about $15 per month. It does work though

Setup was as expected with only a few hiccups. I eventually had to call Simplisafe support to get a connector kit as my chime had a loud humming noise and didn't ring correctly. This kit fixed the problem. However, two weeks later the camera has stopped working. I've tried to reset it multiple times. Will have to see if I can get a replacement as I'm just outside the exchange period. Overall not impressed, but hopeful to get something figured out.

Simply Safe makes me feel simply unsafe! The lag on picking up motion is horrible, the cameras are difficult to “wake up” (if they do at all and you don’t get a connection error message), and the picture quality is lacking. Internet connection speed is not the problem, it is simply a poor system. Would not recommend.

Great product...was a bit tricky getting the correct angle since mounting on siding that was angled

I have not installed this yet, but the value in the space is really why I bought it. it also comes with faceplates the cost extra from other vendors.

The install of the item was handled professional and was completed quickly. I am happy with the product and the services provided.

Works great! Batteries constantly recharge so no need to ever mess with it!

Great addition to the SimpliSafe system. It looks, and operates, better than the Ring system.

Ez to Set up. Super clear video feed. Very happy.Love that it works in all weather condition.

Wow! I have had this doorbell for like 3-4 years and it still works the same as on day 1. Great product!

I wired it to the existing doorbell with no issues. It paired up to the simplisafe alarm system with no problems. Works well with the home WiFi network.

I am pleased with the camera and its functionality. The only problem I have was getting a sufficient wifi signal to the camera. Bought a wifi range extender which helped but still signal strength getting through my steel front door has been disappointing.

Bought it but have not installed it yet. Love the fact it has multiple face pieces so it doesn’t have to be only white. Nice price

After using this for a few months, it began freezing, going black and white, and showing old video instead of live. It always had a lag. It's outside of the return window, so I'm probably not going to be able to be refunded, but will try. I'm now purchasing the ring camera, which can be used with battery instead of needing an existing wired doorbell. Fingers crossed that will be better.