Customer Ratings & Reviews

Finally a doorbell camera I love. It was extremely easy to install and set up. The AP is great and easy to use. I like the product so much I ordered an entire SimpliSafe home security system. I hope everything remains as good as it seems

Great product that works with a fantastic security system. Only downside is that it has to be wired.

Nice item. Wish that it could work/be mounted independent of the doorbell, but still a great item.

The staff was ver knowledgeable and it was as easy as they said it would be to install.

Great cam! Fit nice on porch with green face cover. Just unsure how to zoom out to see more of porch.

I love being able to see who's at the door. The alerts are great and you can set the timing of when you receive them.

Installation and set up were complicated due to poor wifi receiving strength of this product and even after purchasing a wifi extender and monitoring package through Simplisafe, the real time viewing is slow and delayed to the point of only catching a glimpse of the person that engages the door bell. Watching real time camera motion monitoring is also a joke our neighbor drove past our house that real time event was seen about 60-90 seconds later on our device. They should change that programs name to Almost Real Time. Tech support through them is hit or miss, during the door the bell install getting through was relatively easy and they were somewhat helpful, ordering of their extender was easy. But this weekend after the extender set up. Their tech support was terribly slow and was no help at all my questions were met with a standard wifi response until the tech person was informed that the extender was purchased through them? Then I heard crickets. I became so frustrated that I asked for a tech supervisor only to be put on a list of other persons requesting the same thing.

Slight delay when speaking through the speaker but considering what it cost this is well made worth the money

Love this, my only issue has been WiFi issues. But who knows if that could be an issue with my house.

Ok camera at night some times doesn’t show clear. But ok for first time camera use

Love the clarity and reliability. I would recommend this over the ring equivalent and i own both

We used to have the Ring (we were ok with it). We then switched to SimpliSafe and we love it! It even captures drivers passing by. So we definitely love it since we order many packages. Works well!

Works ok but the camera screen in the app is pretty small.

Lags but good. You should get it if you already have a doorbell to replace

Nice add on door bell for those with Simplisafe security.

Easy to install, great connectivity, the only down side is you have to have a full SimpliSafe system in order to use amazon Alexa or receive full ap access

I have had a SimpliSafe alarm system for years now so I thought why not have the matching door bell camera. It work okay but is nothing special. It is also large as far as depth goes. The Skybell I had worked much better than this one does but unfortunately the Skybell ran into a problem with connecting to the network.

Not my first choice for doorbell security. Maybe just a bad unit bought for my mom six months ago then just stopped working. No power surge or anything id go Ring or Arlo if you are looking for a doorbell or Google all of these seem to work better and last longer from my experience.

We have used SimpliSafe for a little over a year and it is absolutely garbage. We have all doors and windows sensors, 2 motion sensors, a wireless camera for our backyard and the wireless doorbell camera. We have 5GB/sec industrial fiber optic internet and WiFi that can be connected to over 6 blocks away. This system, especially the doorbell, constantly will not pick up activities around our house including people walking right up to our front door. When contacting SimpliSafe regarding issues they just try to pass the blame to the customer’s internet connection rather than even the slightest possibility that their equipment is faulty. This system is so untrustworthy and reliable I didn’t even try to sell the used system because I wouldn’t want to pass this thing off to anybody else. Instead it went straight in the trash and I installed a system from another company that actually works.

Not as effective as ring for individuals that don’t ring the bell.