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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 916 reviews
  • Rated 4 out of 5 stars

    Jv2427

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simply safe lives up to reputation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with the Simpli Safe security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend if you havent gotten one ! Go and order yours today! What are you waiting for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to follow instructions. Works seamlessly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door cam but measure your doorbell spcket BEFORE BUYING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our entire SimpliSafe system! We love being able to see whose at our front door!... Even when we’re not home! Monitoring fees are reasonable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues! Great product. I love that you can hard wire to our existing doorbell spot. Make sure to caulk around the doorbell so no water can get around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, not so easy to use, did not work like the other cameras.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent camera. Install wasn't too difficult. It likes to disconnect so purchased a Wi-Fi extender. Seems to have helped a lot but still needs rebooting every so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good door bell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that work with the SimpliSafe app. Appreciate the 3 different covers that is not available from SimpliSafe directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works likes a charm. Does what its supposed to do. App is easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Couldn't Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only work with mechanical doorbells, not digital. This was never explained to me before I purchased it, or I never would have bought it and paid my handyman to install it for me, since I have a digital doorbell. This info should be printed on the box it comes in. I am thankful to Best Buy for accepting my return. I don't know how to rate this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras are pretty great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. We really like being aware of people checking out our porch for packages. It’s a nice deterrent to repeat visitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camrea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked up at first but Work good after having to reset once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is good for your home security camera record in real-time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and customer service is excellent. Actually went out of the way to help with installation. For this and another item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have a simplisafe securty system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked very well so far. I do wish the base would record while the internet drops out, but that has only happened a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great with our system. Picks up a lot of light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality add on for my security system, didnt know that bwst buy carry simplisafe... love the quality and ease of install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera for Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! A little issue mounting. It needs a absolute flat surface. The base flexes and it has to be flat to mount. Amera!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SimpliSafe Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have the doorstep feature and full close up view adjustments as some others. I can’t stop the video to take pictures. It is covered with my SimpliSafe service, witch is nice.

    I would recommend this to a friend