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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Video Doorbell Pro - Wired for its video quality and ease of use. Users also appreciate the straightforward installation process and overall performance. However, some customers have expressed concerns regarding motion detection and WiFi connectivity. Additionally, a few users have noted compatibility issues and the lack of an iPad app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 906 reviews
  • Rated 5 out of 5 stars

    Security Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is good for your home security camera record in real-time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great with our system. Picks up a lot of light.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Couldn't Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only work with mechanical doorbells, not digital. This was never explained to me before I purchased it, or I never would have bought it and paid my handyman to install it for me, since I have a digital doorbell. This info should be printed on the box it comes in. I am thankful to Best Buy for accepting my return. I don't know how to rate this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras are pretty great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. We really like being aware of people checking out our porch for packages. It’s a nice deterrent to repeat visitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camrea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked up at first but Work good after having to reset once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and customer service is excellent. Actually went out of the way to help with installation. For this and another item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have a simplisafe securty system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked very well so far. I do wish the base would record while the internet drops out, but that has only happened a few times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SimpliSafe Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have the doorstep feature and full close up view adjustments as some others. I can’t stop the video to take pictures. It is covered with my SimpliSafe service, witch is nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works when it wants, you can stand right in front of it and nothing,the wind blows you get a notification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our simplisafe we did need to change our doorbell to analog but once we did that it works PERFECT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality add on for my security system, didnt know that bwst buy carry simplisafe... love the quality and ease of install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for house not Apartments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for wireless/battery this would not be it. I was looking for something that would be great for an Apartment. Other than that I would recommend because I bought solely cause a friend had it.

    I would recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thanks for the feedback! Yes, this current model is intended to install over an existing wired doorbell system. But our engineers continue to work on improving our offerings.

      For apartments, the SimpliCam Security Camera might be a better fit. While it does still require an outlet, it can be fitted with an Outdoor Kit - so it can be placed outside to watch over your doorstep. SimpliSafe

  • Rated 5 out of 5 stars

    Great Camera for Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! A little issue mounting. It needs a absolute flat surface. The base flexes and it has to be flat to mount. Amera!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works okay- does notify us when someone actually rings the bell but doesn't necessary record everytime someone walks up to our house but doesn't ring the bell. I'm overall happy with it but it could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent door cam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but needs to include the chrome connector because the camera is always on. Phone support was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and get the app set up. I like that you can be notified and look-hear but dont have to sign up, although that is an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe Video Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to see that this came with dlfaceplates for additional choices of color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth. Does not integrate with Google Home and Alexa

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    needs work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say, I absolutely love my Simplisafe Alarm system... I had 2 issues... first, hardware required a reset twice in first week after losing connectivity... after that it worked great... the second issue I could not overcome was its poor notifications... the motion sensor, & more importantly the doorbell ring uses the default tone on your phone... the same as any text email or other notification... the doorbell NEEDS to be different... not once was I able to catch someone ringing the bell because of this... I returned it, and bought a Ring II

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slight Delay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a slight delay with the camera and the alert. I have noticed this when I walk my dogs. But other then that the camera is great.

    I would recommend this to a friend