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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 916 reviews
  • Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ring stuff. Ez to connect and real clear even in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Narrow door bell you may need a doorbell wall plate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, set up requires contacting mfgr to get it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great buy. It alerts me each time someone as at my door, and I can speak with them right from my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, had some issues with WiFi integration but their Customer Service was EXCELLENT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnect from the app. And the sensors stop working constantly. I have to restart the system at least twice a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Safe Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Safe video doorbell is a wonderful addition to our home security system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor wifi

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a Ubiquuti prosumer network at my moms. The hotspot is a AP-AC Pro. I could not get either doorbell to hit good signal unless the hotspot was placed about 5 feet from the doorbell. House is stick built with vinyl siding. I run a Ubiquiti doorbell at my house with no problems and similar setup except steel siding. Seems Simy Safe has a weak wifi setup in the doorbell. I would suggest thinking twice before buying unless you can put a repeater right near doorbell.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Sorry to hear that you had trouble. It's possible that this is less of a reception or signal strength issue, and more to do with a technical issue with your router, or perhaps with your router's security. If you want to try again, there's a couple of things our Support team can still try! SimpliSafe

  • Rated 5 out of 5 stars

    better than the rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question, the quality is excellent! SimpliSafe is by far the easiest and safest security system hands down!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to simplisafe system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on to simplisafe system and its intact when alarm triggered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth. Does not integrate with Google Home and Alexa

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I would recommend to family and friends! You can see everything from front porch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell especially if you dont have a working doorbell system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell for the price. Will rank it up there with Ring. 5/month for recording is a little pricey though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It requires a good wifi connection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great video image. great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    addwd this to our current system. the 1080p resoltuon is much better than the simplicams we have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has a hard time maintaining an internet connection band it loses video feeds frequently. It's probably only 15 feet from my router too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and bought interest free from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item plus added security to protected and language and culturea. I bought interest free from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure which doorbell to purchase prior to researching them. I made the right choice.

    I would recommend this to a friend