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Customer Ratings & Reviews

Model:
SS3-DOORBELL
SKU:
6298604
$169.99

Customer reviews

Rating 4.2 out of 5 stars with 916 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good video quality and ease of use of the Video Doorbell Pro - Wired. Installation, overall performance, and night vision were also mentioned as positive features. However, some customers have noted issues with motion detection and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 916 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great so far and has given us peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell cam was easy to setup and install. Picture clarity is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love doorbell canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Rhys camera but doesn’t always work properly with app!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is slow, too long between when someone approaches before being notified

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Served my need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serving my purpose and can control from the app. Great transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech but pricey. Resolution is ok not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbell/door camera. It’s one of the best items I’ve invested in. I do think there is a slight delay at times though but not much of one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to my Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my SimpliSafe alarm system!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and fast install. A caveman could setup this doorbell. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Camera for Front Door!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SimpliSafe Pro Video Doorbell works well and does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple and great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and easy to add to the simple safe product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.... happy to have it added to the simply safe family of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door bell is very good the software is a little flaky

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is nice but does not do a good job of picking up package deliveries, more often then not it picks up cars driving by, but not someone walking up to the door

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best alarm system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplisafe have the best alarm system and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works excellent! It's very convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied with SimpliSafe Products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Products have a lot of limitation. This (Doorbell) does not support SmartThings, because of this limitations we can add this device to our Samsung Family Hub. SimpliSafe has a very limited integrating with Alexa and support minimal voice commands. It does not allow much customer automation. It looks like SimpliSafe has small team and has limited support. It was my mistake to select SimpliSafe Products.

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Thank you for your feedback. We do live up to our name and keep our products simple, so that anyone can secure their home. But we're always working on improving. Hopefully you consider us again in the future. SimpliSafe

  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe - Pro Smart Wi-Fi Video Doorbell - Wired - White, Great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work if your doorbell ringer is digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a digital doorbell ringer that is over 30 years old (it plays various tunes when doorbell rung), because of that, the device doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Design - Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Simplisafe Door bell camera has a serious design flaw. It only works if it can connect directly to the internet and it doesn't connect to the base station like other peripherals do. So if the internet goes down for any reason (power outage, internet outage by ISP, or various other reasons) it can't automatically reconnect to the internet once it comes back up. To reset it and get it back up and working you have to dismantle it from it's base attached to your door frame using a tiny screw driver and reset it from the back. Over time after after a few internet outages that tiny screw can easily become stripped making it unable to be removed and therefore unable to be reset making it just a dump doorbell like the one it replaced. So disappointed with its design and wish I had gone with another system...

    No, I would not recommend this to a friend