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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 165 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Whole Home Security System 9-piece, praising its easy setup process and expandable features. Many customers found the installation process to be simple and straightforward, with some even completing it in under an hour. The system's expandability is also well-received, allowing users to customize their security setup to their liking. While the app receives some criticism for being buggy, overall, customers are pleased with the product's performance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 5 out of 5 stars

    Worth every penny !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything work’s awesome! So much value for the cost that your paying. One of my favorite features are on allmof the interior cameras, they all have a privacy shutter on them so it is clear to see when the cameras are being used to record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second system to install. Easy set up and cost of service small beer for what you get. Fast and great service from store, awesome staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surveillance systems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT item at such a cheap rate, and VERY VERY easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up, easy to sign up, no issues with operation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the system until I canceled the monitoring last night. Now, they tell me I WILL NOT be able to get txt notifications from the alarm. No monitoring service, no txts alerts. What a scam

    No, I would not recommend this to a friend
    • Brand response from Michelle
      Posted .

      Yes, SMS notifications do require an active Monitoring Plan. However, if you choose not to have service, and as long as you have WiFi at your location, you can still set up Push Notifications through the SimpliSafe App on your phone. SimpliSafe