Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sonos install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy personnel did an amazing job. Wonderful job thanks so much
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and knowledgeable. Helped me to narrow down my choices.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Came on time and made some very good suggestions
I would recommend this to a friendRated 5 out of 5 stars
Camera Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely thorough. Explained everything and Answered all our questions
I would recommend this to a friendRated 4 out of 5 stars
Service is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers are excellent and do a great job. But the sales agent gave me false info they charge extra to conceal the wires behind the wall
I would recommend this to a friendRated 5 out of 5 stars
TV repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very professional, and very friendly, But was not able to repair my product!
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The site survey was done very professionally. I was impressed that BestBuy provided a site survey to look over what they needed to do before the actual installation.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squa installed my TVs and my surround sou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and very courteous James Law & Damian Kecnel there was one more but I didn't get his name very good hard-working crew
I would recommend this to a friendRated 5 out of 5 stars
Great job, as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents diagnosed and fixed the problem with my receiver.
I would recommend this to a friendRated 5 out of 5 stars
Set up modem and checked other connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin help us get back on line with out computers. We set up a different modem and checked other parts of our computer.
I would recommend this to a friendRated 5 out of 5 stars
Installed a tv, receiver and dvd.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing our new tv, receiver and DVD player. They reprogrammed the Harmony remote for us. They were efficient, very competent and great to work with.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed new dishwasher, removed old one. Fast, friendly service from start to finish.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad home analysis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brin was very knowledgable and helpful. gret help.
I would recommend this to a friendRated 5 out of 5 stars
Staff was amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From a big company one would expect marginal service. Corey was excellent, thorough and knowledgable. He gave frank advice and options. I look forward to his return visit to address the issues we identified.
I would recommend this to a friendRated 5 out of 5 stars
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot of comfort knowing that I have professionals there when I need help with all of my technology. It is worth the money.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed an antenna in our attic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installers called to let us know when they would be at our house. They were Curtiss and cleaned yo after they were finished. The install looks great.
I would recommend this to a friendRated 5 out of 5 stars
Best microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This salesperson Anthony is so courteous, kind, has a wealth of information, nicest salesman I ever met!!
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guys did a great job mounting our TV on the wall. Kudos to Best Buy for having these 2 great employees.
I would recommend this to a friendRated 5 out of 5 stars
set-up of my walled mounted 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick and informative. encouraged questions. took their time explaining features and didn't leave until all questions were answered to our satisfaction. nice folks.
I would recommend this to a friendRated 5 out of 5 stars
Efficient and professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job on my son's computer installing more memory and upgraded processor. Also had home service to check all my device connections at my home. Excellent and professional at both jobs.
I would recommend this to a friend