Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Basement assessment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome information and guidance provided regarding placement of my Tv
I would recommend this to a friendRated 5 out of 5 stars
First Class Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents help me create a vision for my home needs. I could never have gotten there on my own. Professional. Smart. Kind.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were on time and professionally completed the job in a timely, efficient manner.
I would recommend this to a friendRated 5 out of 5 stars
Great costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guy knows what he’s doing. If you asked him some questions definitely he can answer it. He’s straight to the point of how much and what need to be done.
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher installation went well except on drain line was left loose and leaked which I had to fix
I would recommend this to a friendRated 3 out of 5 stars
install printer set up software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After numerous calls to the Geek S Squad in trying to log on to the e web site that allows me to install printer software to my new Brother printer, I asked my daughter to help snd she ws able to download software. Apparently Geek Squad does not install printer software. John
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome... Thank you for everyone of you. You go that extra for me everytime. I really appreciate you.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Geek squad on sutr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The afent evaluated my wifi signal help us pic locations fir atlo cametas, and when there was a problem they had a contCt at arlo to xall
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer came out and really helped me set up an idea of what speakers to buy, what receiver to get and how to get the most out of the installation!
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable agents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad agents provided great on site evaluation of my home theatre surround sound along with a complete household system. They understood my needs and did not try and push anything.
I would recommend this to a friendRated 5 out of 5 stars
Absolutely positive experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the inception of our multiple TV installation, Best Buy was efficient, professional, and economical. We highly recommend them!
I would recommend this to a friendRated 5 out of 5 stars
The Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very professional and customer focused. They came in and determined what we wanted and told us how to get the results we need.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys that came down Janesville we’re awesome and highly recommend the guys that came to our house
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed poor sound issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad analyzed problem and offered a perfect fix. KUDOS!!
I would recommend this to a friendRated 5 out of 5 stars
Media room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional and knowledgeable. I was pleased
I would recommend this to a friendRated 5 out of 5 stars
Site survey was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The site survey was done in a professional manner. I was impressed with the time spent assisting and answering questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad plan and schedule.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A professional crew, no nonsense and right to the point.
I would recommend this to a friendRated 4 out of 5 stars
Cable management
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came out and assessed the situation. Input taken for future changes.
I would recommend this to a friendRated 5 out of 5 stars
21 Myrtle Street
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made a site visit and offered recommendations re future installation of TV and cleaning up computer wiring.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all ne devices and explained items for TV and devices.
I would recommend this to a friend