Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,438 reviews
  • Rated 5 out of 5 stars

    Excellent Service Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable sales associate. I appreciate how they help me select a router for my particular needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to Mount and set up my tv was good they cleaned up and taken out the old tv good job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, polite, quick and efficient installing my washer,, making sure I knew how to operate it and hauling off my old washer. Will use them when I buy my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad responded to all my concerns.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent contacted me on time and determined that the site survey really should be a Geek Squad visit (I had purchased most of what I needed).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Yuppppppppppppppppppppppppppppppppppppp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install on porch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, did a wonderful job on our install. Very thoughtful and efficient. Made sure we were up and running and answered all our questions before leaving. Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Information and Knowledge of Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that visited my home was very knowledgeable and helpful with suggestions of what I needed to increase Wi-Fi connectivity for installation of smart home components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job troubleshooting. Very knowledgable and new what could be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    preview of TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ge tleman who came out was kind & professional - answered all our questions to our satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used GS for several things around the house. I have all confidence in what they have done and will do in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install on large TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install our 75" TV was very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was spot on

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are top notch and knew exactly what they were doing. Trouble shot my remote and receiver. We very familiar with all the electronics. In and out in 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house to help me figure out what equipment I needed to hook up a preinstalled home surround system to my new tv! They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad out of grand forks awesome guys.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job very helpful would recommend them anytime again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site survey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service and professional service man. Evaluated mount site and recommended the required Mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has very knowledgeable and courteous people. They answered all my questions and made very good suggestions without making a sales pitch. They are true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a new 32" TV .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Professional. Corrected a mistake made by Comcast on my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great, making suggestions and answering all of my questions. He arrived within the given time window and was professional during the entire site survey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great shredder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a difference this shredder is from the old one shreds faster and is so much quieter shreds into smaller pieces and basket holds a lot which means less dumping

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For outdoor speaker options.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Pego is awesome. He was prompt and professional. As well as giving us other speaker options to consider!

    I would recommend this to a friend