Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The technician was very professional and thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very professional and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was on time, considerate, and explained everything completely. Chris is great !!
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seemed to be great. Timing and item. We were pleased.
I would recommend this to a friendRated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and helpful....
I would recommend this to a friendRated 5 out of 5 stars
Don't try to figure it all out yourself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For free, these guys will calculate your needs. They do it honestly, not trying to oversell at all. They will think of things you never will. Truly a great service!!
I would recommend this to a friendRated 5 out of 5 stars
Great on time service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and thorough! Knowledgeable and courteous.. will use this service again!
I would recommend this to a friendRated 4 out of 5 stars
Adequate security system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like but no real instructions or guidance, advised to use you tube, but only find installation instructions.
No, I would not recommend this to a friendRated 5 out of 5 stars
Washer and Dryer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone from sales to geek squad installation was amazing. Thank you so much!
I would recommend this to a friendRated 5 out of 5 stars
Receiver reception issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael Humbles was great! He took the time to explain and resolve our reception issue or lack of reception !
I would recommend this to a friendRated 5 out of 5 stars
Best decision ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad i had the site survey. The agent was able to provide instant feedback and since he did the survey it made sense to have him do the installation.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad home automation support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. They answered all my questions and gave me the information needed to make my devices compatible with each other.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator wheels weren’t level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad called prior to arriving as they said they would. They weee able to answer my questions.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should not have been charged for this installation fee I got an email saying that the geek squad would not charge when I purchase the system
No, I would not recommend this to a friendRated 3 out of 5 stars
Xfinity transfer failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent advised for Geek Squad installation of the phone service from Comcast/Xfinity which is NOT possible. I waited two weeks for Squad to perform and they informed me they could not accomplish this task. Very disappointing and now have to work with Xfinity to complete the install and swap out of phone service
No, I would not recommend this to a friendRated 5 out of 5 stars
Fix problem then showed me how to do it next time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed me how to update the system. Then show me how to reposition my camera system. Then left their call back number if I needed more help
I would recommend this to a friendRated 4 out of 5 stars
Very clear TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still within the discovery stages of my new 64k since installed due to other projects in need of completion!
I would recommend this to a friendRated 5 out of 5 stars
Very professional and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two representatives, one from Geek Squad and one from Magnolia, came out to evaluate the site and recommend the best options forme.
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad service that we received was very knowledgeable with their work and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication, on time . Gave us very good feedback with my small area to make sure fit in the washer and dryer.
I would recommend this to a friendRated 5 out of 5 stars
Very Professional Technican Responded to My Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was prompt and very professional. He resolved my problem with my system and provided me with needed information moving forward. I was very pleased.
I would recommend this to a friend