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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,438 reviews

  • Geek squad provided me with needed information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was required to determine Best Buy's ability to perform required installation. It was determined outside help would be required.

    I would recommend this to a friend

  • Entertainment system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents educated me well to be able to make a great decision .

    I would recommend this to a friend

  • Geek Squad installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the camera and helped me set it up on the app.

    I would recommend this to a friend

  • i have to schedule for the geek squad to mount tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was pleased with his presentation and his customer service. ican't wait for the next visit. i am pleased and would recommend the geek squad.

    I would recommend this to a friend

  • Great help with my Bose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt in arriving to my m Home and quickly diagnosed a problem I was having. Very knowledgeable and friendly people.

    I would recommend this to a friend

  • Site Survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful in offering suggestions of what was needed.

    I would recommend this to a friend

  • Geek squad hooked up my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up the home theater system - done quickly and efficiently.

    I would recommend this to a friend

  • Geek, not weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came reasonably earlier than scheduled, and had everything taken care of in a timely manner.

    I would recommend this to a friend

  • On Point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep you updated about their planned arrival. They show up ready to work analyzed my problems and offered multiple options.

    I would recommend this to a friend

  • very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought total tech support and have used it multiple times. Theyve helped mount my tv and also given me info and pricing on google smart home.

    I would recommend this to a friend

  • Geek Squad - excellent tv/stereo system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I had a tv installation and new sound system purchase and installation. Thank you

    I would recommend this to a friend

  • Didn't lift a finger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. They did everything from installation on building frame and on phone.

    I would recommend this to a friend

  • Very informative, polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came by for a site survey to mount tv. Agent was on time, polite, and informative. Will be back out to mount tv on Tuesday. Thank you!

    I would recommend this to a friend

  • Geek Squad in Home Survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad knows what they are doing. He was professional and able to make great suggestions. Wirth your time and money.

    I would recommend this to a friend

  • Professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were highly professional and clearly very skilled

    I would recommend this to a friend

  • Excellent service overall in mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique and his partner were very professional, respectful and knowledgeable. They did a fantastic job in mounting my TV on the wall over thee chimney.

    I would recommend this to a friend

  • Great options presented

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek P was very professional, listened to our concerns and offered options. Looking forward to working with him on delivery and set up

    I would recommend this to a friend

  • Site Survey -In Home Advisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an in home advisor really helped us understand our options for a smart home and security system. It was nice to do it in our home vs. in a store

    I would recommend this to a friend

  • Chris is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris @ Geek Squad sold our problem with speakers for our home theater

    I would recommend this to a friend

  • I dont know why I didnt purchase sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So knowledgeable of everything. Answered all my questions

    I would recommend this to a friend
Page 129, Showing 2,561-2,580 of 5,438 reviews
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