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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,438 reviews

  • Geek Squad site visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a thorough job reviewing my space and provided plenty of options.

    I would recommend this to a friend

  • Good attention to details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time arrival for the site survey. Should be better prepared with ladders etc. Overall satisfactory recommendation

    I would recommend this to a friend

  • Good advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was a great help in planning how to install a larger TV in an awkward space.

    I would recommend this to a friend

  • Communication between systems restored.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompted and efficient, answered all questions. Service restored and completed in one visit.

    I would recommend this to a friend

  • Not happy, poor excuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad come out to do some adjustments on my TV. They were able to see the problems but only did a temporary fix, citing my hdmi cables needed upgrade. The cables were brand new and I didn't think the update on the software took as it reverted back to the same error message

    No, I would not recommend this to a friend

  • Clear up computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a brand new updated computer, which was setup by geek quadSetup. Thank you so much!!

    I would recommend this to a friend

  • Geek Squad transfered my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my lab top information transferred to my desktop and also back up my computers into my 5 TB external drive.

    I would recommend this to a friend

  • Geek Squad was prompt and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and efficient. They were on time and finished quickly.

    I would recommend this to a friend

  • Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff. Took their time explaining new tv features

    I would recommend this to a friend

  • Home Theater System advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the expertise of advice regarding putting a home theater system for our home. I found it very helpful.

    I would recommend this to a friend

  • Site Survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people showed up on time and did a great job on my site survey.

    I would recommend this to a friend

  • Geek squad agent gave great advice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent gave me some solutions to get internet in our barn. Also recommended security cameras that would work best for us!

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very very prompt and knowledgeable.

    I would recommend this to a friend

  • Very Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a consultation visit. Explained what would be needed to install a smart tv. Very courteous, no pressure.

    I would recommend this to a friend

  • Great. Figured out what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, T.J. looked at the space for a TV wall mount, determined it was feasible and told me what model to order.

    I would recommend this to a friend

  • Thorough review of all products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did not rush the review of all home theater products. Recommendations made to replace or repair various items.

    I would recommend this to a friend

  • Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual excellent service with the Geek Squad. Could not do without.

    I would recommend this to a friend

  • great advice from the pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had sought geek squads's advice for the home theater installation and wall mounting my TV which they completed in a very professional manner and like pros.

    I would recommend this to a friend

  • My TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the agent of Geek Squad for the installation of my TV .Very good job clean job .

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good works for the Geek Squad and Best Buy team. They answer your questions, very patience and great customers service.

    I would recommend this to a friend
Page 134, Showing 2,661-2,680 of 5,438 reviews
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