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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,438 reviews

  • Fast and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and mounted and integrated with home entertainment system in no time. Even helped with an internet issue. Great service!

    I would recommend this to a friend

  • tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone was friendly and seemed to know how to do things

    I would recommend this to a friend

  • Troubleshooting call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. Very knowlegdeable agents. Great friendly staff. Highly recommend geek squad

    I would recommend this to a friend

  • Site prep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was knowledgeable, friendly and gave me some good suggestions

    I would recommend this to a friend

  • Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the Geek Squad's opinion before purchasing what you "think" you may need! Come to find out, they had an easier solution!

    I would recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped convert me from set top box to streaming environment.

    I would recommend this to a friend

  • tv cable’s to be moved from one side of the room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and explained why we couldn’t get that done because of how the roof was done

    I would recommend this to a friend

  • Issues with new soundbar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen came were very courteous and pleasant. They resolved the issue within a very short time.

    I would recommend this to a friend

  • Geek squad rules.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with reliable and knowledgeable agents that get the job done right the first time.

    I would recommend this to a friend

  • Personal Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had some problems but stuck with it until they were solved. They involved me in the solution!

    I would recommend this to a friend

  • very professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always call first normally it's a quick fix for them i would never be able to figured it out. see above summary

    I would recommend this to a friend

  • Geek Squad installed TV antenna quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Dan was very helpful w antenna installation and information on channel selection and other features.

    I would recommend this to a friend

  • Nice compared to what I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied but I thought model numbers would have been communicated to store.

    I would recommend this to a friend

  • projector screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and his partner was awesome! They were very neat and took their time

    I would recommend this to a friend

  • Good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and worked for hours installing my camera system. Great price.

    I would recommend this to a friend

  • Outstanding Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The theater room is now complete - the team was very professional and took great care of or furnishings. Thank you!

    I would recommend this to a friend

  • Excellent service and informative.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job for me. Had great recommendations for the installation of my tv and sound bar!

    I would recommend this to a friend

  • fire place room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Ken did an excellent job in installing the wall mounted TV with NO wires showing .

    I would recommend this to a friend

  • Replaced device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my device with a new one free of charge

    I would recommend this to a friend

  • Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered batteries from clearance and I picked them up in less than 2 hrs. Nice courteous people and a very pleasurable experience.

    I would recommend this to a friend
Page 140, Showing 2,781-2,800 of 5,438 reviews
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