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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,438 reviews

  • Geek Squad installed my TV quickly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV and sound bar quickly and reprogrammed my universal remote. They were prompt and cordial.

    I would recommend this to a friend

  • Problematic VSX-LX305 Pioneer AV receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new home theater was being replaced and upgraded, the Geek tech saw wires tangled from previous AV installs by Geek Squad in my home and eventually, he couldn't reprogram my smart remote so I had to do it. My Pioneer VSX- LX305 keeps turning off when the volume increases past 0.0 in Dirac. I have complained prior about this issue unit protective mode cites speaker wire. All my wires are ok. Having tech come again hoping either to replace the unit or rewire to restore system without this Glitch.

    I would recommend this to a friend

  • Geek squad info on cord cutting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy helped me figure out what to do to cut cable and measured for a new tv.

    I would recommend this to a friend

  • Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek employer was very polite and knowledgeable. He gave me a lot of good tips and also helped me set the app up on my phone.

    I would recommend this to a friend

  • A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An all around great benefit to to have for my home.

    I would recommend this to a friend

  • GREAT CUSTOMER SERVICE AND VERY HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MATT WAS A BIG HELP W/ CREATING MY VISION AND MAPPING OUT MY MANCAVE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous service and repair plus really nice guys!

    I would recommend this to a friend

  • no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service i love bestbuy its like my version of Disney land lol

    I would recommend this to a friend

  • Geek Squad is Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are too expensive to trust neophytes to install & set up.

    I would recommend this to a friend

  • Geek Squad audio issue with Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians understood the audio issue and resolved it rather quickly.

    I would recommend this to a friend

  • Great review and suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review. Knowledgeable. He was able to give pros and cons of products

    I would recommend this to a friend

  • Geek Squad measured for a delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad measured my doorway to see if a refrigerator would fit through. They were very accurate and knowledgeable.

    I would recommend this to a friend

  • Reliable, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try not to call on weekends - the tech seemed rather put out.

    I would recommend this to a friend

  • Geek Squad was very knowledgeable of issue with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs checked out my TV issues very well. understood and answered my questions

    I would recommend this to a friend

  • Installed surround sound and conducted site survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and communication. Updated my wife's computer information.

    I would recommend this to a friend

  • always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. no matter when I call the geek squad, I always get great service.

    I would recommend this to a friend

  • My Geek was a genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very reassuring to have someone make all my equipment work perfectly Jean was professional and courteous and really smart.

    I would recommend this to a friend

  • Very knowledgeable geek squad personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far I had some of the best installers to come out do a site survey and do a professional install within minutes

    I would recommend this to a friend

  • Geek Squad Site Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an overall review of all of my smart home items. Excellent service as always.

    I would recommend this to a friend

  • Installed 2 LG G1 displays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional both are an attribute for Best Buy.

    I would recommend this to a friend
Page 143, Showing 2,841-2,860 of 5,438 reviews
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