Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Service with a Smile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and caring. Great service quickly. Took time to explain desired results.
I would recommend this to a friendRated 5 out of 5 stars
Very informational
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped with info. Of distuptipns on our tv. Gave us info for the following steps for repair
I would recommend this to a friendRated 5 out of 5 stars
Happyrepeatcustomer3rdtimehometheater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough courteous and easy to understand help with set up.
I would recommend this to a friendRated 4 out of 5 stars
Pretty thorough survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job stating how things may be mounted and where the location of the TV should go.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the way to go!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and he did a great job!! I would recommend the Geek Squad to friends and family.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable geek agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew his job thoroughly I consistently worked to get everything set up
I would recommend this to a friendRated 5 out of 5 stars
Nice suggestions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good suggestions & recommendations by the team member.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation estimate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Have appoint scheduled for services on Aug 30th
I would recommend this to a friendRated 5 out of 5 stars
Good help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful site survey, knowledgeable, friendly staff.
I would recommend this to a friendRated 4 out of 5 stars
Thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys took the time to map out possibilities and explain them answered all questions
I would recommend this to a friendRated 4 out of 5 stars
observed needs for surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, answered all questions I had and notified me of all options.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my system up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paul was Awesome, he got my whole system up and running and showed me how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Wish I had this done earlier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not told about this service and wasted $50 on installing the Blink system, which I returned as it didn’t work
I would recommend this to a friendRated 5 out of 5 stars
Excellent Advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan did a great job surveying/accessing our needs, and recommended great products! Very pleased!!!
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great teams. Very helpful and friendly. They have a great customer service skills
I would recommend this to a friendRated 5 out of 5 stars
Greek team installed my 72inch T.V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job/ worked neat /on time and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and knew what they were doing. Definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Great Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Team was fantastic. They were kind, courteous ,friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Checked out my WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came to my house and did a complete evaluation of the issues that I was having and made viable options.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came out to perform the survey. Helped me out on how to get wi-fi running at how speed thru the entire house.
I would recommend this to a friend