Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales to service we had a great experience. All were very professional!
I would recommend this to a friendRated 5 out of 5 stars
camera's up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents that came were great they were on time, they were respectful, professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad site survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad stopped by and estimated my install project. Very professional and gave me the best option to save money on my install.
I would recommend this to a friendRated 4 out of 5 stars
Smooth purchase process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase process smooth. Geek Squad installation great and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great tv for sunroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work done by Best Buy sales Brian and Chad who lead installation. We are very pleased with tv and installation.
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very helpful and if we need future help with our TV, we'll call again
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed tv very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, knowledgeable, great personalities
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician hooked up my home theatre system and answered all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Came it for site survey for home theater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative. A second technician came out to veryify one issue we were having. Excellent customer service
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great advice and wonderful geek squad people, solved all the questions I had.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery coming up on Tuesday the 30th of August of 2022.
I would recommend this to a friendRated 5 out of 5 stars
Operation tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents explained how the tv works and how to get additional service.
I would recommend this to a friendRated 5 out of 5 stars
On Top of their Jobs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had a Great experience so far with Geek Squad! Very Good Customer service!!!! But pricey!
I would recommend this to a friendRated 4 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good information and problem solving to help set up entertainment systems
I would recommend this to a friendRated 5 out of 5 stars
Expert assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were expert at installing and making the equipment operational
I would recommend this to a friendRated 5 out of 5 stars
Service was on time and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad made this a seamless install. The price was very reasonable. I will use this service again in the future.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my entertainment center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Customer Service. The service technicians were Great!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Confidence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They come on time. Very helpful. Extremely knowledgeable about all things tech.
I would recommend this to a friendRated 5 out of 5 stars
Checked for all items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very thorough and made sure all was good and ready
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech Rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randi, our GS Tech, demonstrated excellent listening and problem solving skills.
I would recommend this to a friend