Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Outstanding service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad just installed a new 75” Samsung. Perfect is the best description. They were knowledgeable and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Est
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were super knowledgeable and helpful in giving advice on tv mounting and things to buy
I would recommend this to a friendRated 5 out of 5 stars
TV Sound Bar good to Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very impressed with this team of individuals they know their stuff
I would recommend this to a friendRated 5 out of 5 stars
tv wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice job mounting my tv on wall. Clean and neat thanks
I would recommend this to a friendRated 5 out of 5 stars
Tremendous people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The help I got from geek squad was good. Very curtious and friendly and displayed my TV in very little time. Tremendous!
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in handy when I needed to back up my laptop when he was in for service
I would recommend this to a friendRated 5 out of 5 stars
Jonson is totally awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonsie did an awesome job and was most helpful with all our questions. So patient and though!!!
I would recommend this to a friendRated 5 out of 5 stars
Walked me through everything and had great patien.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very patient with me in the phone. Stayed with me even when I could not figure it out.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service from Knowledgeable Staff
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two staff reviewed my WiFi system and 40 or so attached devices and made excellent recommendations,
I would recommend this to a friendRated 5 out of 5 stars
Security install completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was good and we would use him again. Work was completed to our specifications.
I would recommend this to a friendRated 5 out of 5 stars
Professional !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great they send someone out to survey what you want done and to make sure you have everything that is needed .
I would recommend this to a friendRated 5 out of 5 stars
Very patient and hook up quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team excellent customer service and attentive to my needs
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did an amazing job installing my tv
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good work on my product. Took care of product properly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mr Langtry was awesome Answered all my questions and did the job right.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up HBOMAX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy and his co worker's ate the best. Very knowledgeable and professional!
I would recommend this to a friendRated 5 out of 5 stars
Grest help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This free service was great. The member came in and quickly identified the problem with my receiver and provided great options.
I would recommend this to a friendRated 4 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, pick up and drop off, no issues what so ever
I would recommend this to a friendRated 5 out of 5 stars
Excellent Professional and very appreciated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent was very professional and efficient and resolved all issues with my home theater system.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of Alexis Voice control. Skyler made sure I understood what I needed to use it properly.
I would recommend this to a friend