4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 5,438 reviews
  • Rated 5 out of 5 stars

    Excellent knowledge

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent know how and direction On which way to go on my tv streaming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was informative and helpful. We could not be happier about the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an LG microwave for the reasonable price of $199. Ift will be delivered next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient friendly service!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew spelled out all my options and gave me new better ideas I wasn’t even aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are great. They called in advance. Arrived on time. They worked hard. Did a super job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measured for a future fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured for a fridge that I will be looking forward to purchasing soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad completed cleaning my two computers and now they are both running faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty easy to call and talk to someone and they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable ....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy visit to recommend the right equipment to mount my TV over a stone fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent resolved issue quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome and diagnosed the issue in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that came by was very professional. very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave us input

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great was on time pleasant new what we where looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home visit by Willie and partner who understood our needs and suggested items for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very informative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew their stuff and gave me some great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy survey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me they didn’t have to do anything I just needed a wireless box from cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site review for home theatre install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and assisted with any questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    told me what to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found out where my wifi was located. couldn't do more. so did their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong service had to get new range hood light didn't work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75 inch Samsung Q7. I love it and I paid to have them install and great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad was A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with squad very knowledgeable and gave me opinions.

    I would recommend this to a friend