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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,438 reviews

  • Worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous service. Highly recommended. More so if your dealing with heavy or high tech products.

    I would recommend this to a friend

  • Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad we purchased the total tech membership. We have saved much money and gained a huge amount of support. Great value and service all the way around!

    I would recommend this to a friend

  • Geek Squad’s GOAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 amazing , personable, efficient, knowledgeable, and educational technicians were amazing.

    I would recommend this to a friend

  • Best Buy tech delivered and quickly set up my TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech delivered and quickly set up my TV. They also removed my old LCD TV along with the packing material.

    I would recommend this to a friend

  • fix my printer excellent very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent fix my printer she was very good. The company needs more people like her. Thank You

    I would recommend this to a friend

  • TV install 2024

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto and his crew were awesome! On time, courteous and very skilled. thank you

    I would recommend this to a friend

  • Greek squad corrected my remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent check my remote for connection problems to TV and DVR and sound bar/woofer

    I would recommend this to a friend

  • Geek squads the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, great service! My TV issues have been complicated, but Best Buy's service team have been wonderful:)!

    I would recommend this to a friend

  • Denon Receiver Issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bring in my Denon receiver to be sent off for repair. The Geek Squad representative was attentive, listened to what was happening with my receiver and explained to me what to expect.

    I would recommend this to a friend

  • Geek Squad installed my sound bar.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Rick was very personable, knowledgeable, and excellent in his work and answering my questions.

    I would recommend this to a friend

  • "True Professionals"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional, engaged, and warm in their demeanor. The two installations were seamless.

    I would recommend this to a friend

  • Peacock installed quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Douglas was extremely helpful and knowledgeable, and answered every question we had very thoroughly

    I would recommend this to a friend

  • Ethernet cable installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethernet cable run through attic and basement Great job Personable knowledgeable on time Very pleased with results

    I would recommend this to a friend

  • Quick and Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today I went to my local Best Buy at Baileys crossroads and a young man named Brian helped me. He was very knowledgeable and helpful and I appreciated it very much. I was able to complete my purchase in a timely manner.

    I would recommend this to a friend

  • remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there when I needed them!Thanks the Lady you sent was very professionaland kind too.

    I would recommend this to a friend

  • Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was awesome. Warm n personable n knew his stuff. A pleasure t9 work with.

    I would recommend this to a friend

  • Nice to get pleasant and efficient service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 visits worked out my problem perfectly. Both techs were pleasant and respectful. Thank you.

    I would recommend this to a friend

  • Wonderful install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that came both times where extremely helpful fkr our understanding if our new equipment and streaming process

    I would recommend this to a friend

  • Cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. Came right out and informed of how to handle my issue. Ended up costing me nothing.

    I would recommend this to a friend

  • Fixing my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectiveness, Timely, Courtesy and Fast. I was very happy with the quality of the service and the competence of the technician

    I would recommend this to a friend
Page 239, Showing 4,761-4,780 of 5,438 reviews
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