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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,438 reviews

  • Geek Squad has been back 3times!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked the volume on my speakers and balanced it. Unfortunately I still have issues with the volume and what speakers are working.

    I would recommend this to a friend

  • Quick and Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve ever received from any tech service! I want to give a special thanks to my guy Nawel!

    I would recommend this to a friend

  • Same team that installed it came for second visit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identify and solve question about new sound bar suddenly ceased to work on or connect,!

    I would recommend this to a friend

  • Checked out my ring camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He checked everything out and got it all working properly.

    I would recommend this to a friend

  • Well informed & helpful staff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niko was thorough & kind helping me pick a laptop!

    I would recommend this to a friend

  • Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time delivery pleasant technical prople

    I would recommend this to a friend

  • Refrigator Installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our refrigerator. They were courteous and professional.

    I would recommend this to a friend

  • Site Survey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and follow up by the Best Buy team. Would use them again.

    I would recommend this to a friend

  • Perfect TV install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very professional and had great ideas! Neat work

    I would recommend this to a friend

  • Matt helped me with a VR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt from the Wausau WI store did an amazing job! Thank you for the great service

    I would recommend this to a friend

  • Geek Squad Heros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and attentive to my problems. They did everything I asked and more.

    I would recommend this to a friend

  • old man 77

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love Geek Squad,always great at setting up the things we buy at Best Buy.

    I would recommend this to a friend

  • Customer service agent Trey from Aiea store.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and service, I'm satisfied with my purchase thanks.

    I would recommend this to a friend

  • I had a informative help session with Ivan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was very helpful with the purchase of my new lap top. And Nathan was too. Both are very professional and friendly.

    I would recommend this to a friend

  • Westminster geek & s. appliance no service pattern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ask to Westminster Geek Squad Anderson standing alone who say he is busy helping other. (I want to add more RAM to my Intel i7 desktop with 8 GB of RAM.) Instead, I purchase ink 2/10/22 1:55 PM and usb-c adapter 2:20 PM. I provide enough time to Geek Squad (above condition) and Small Appliance (below condition) help me during my 2/10/22 visit. The WestMinster geek squad pattern is identical to small appliance pattern where I inquire insignia 3 gallon automatic trash can and sale associate (blue) deny no such product in Westminster best buy. When I mention it is on best buy website, she shows her phone the product to supervisor Nick (black) who simply say having product at website does not represent actual product exist at Westminster best buy. Nick says he will order one for me. Nick should find where is the stock. I have to drive about 1 hour to WestMinster Best Buy for the trash can by trusting best buy website which says in stock. I need to drive to Culver City Best Buy to purchase one at 3:58 PM. Westminster No service pattern reach culver city best buy where a sales associate greet and ask what product I am looking for. I already know my trash can is at small appliance but I give a courtesy to say him I am coming to purchase the automatic trash can and about to show it at my iphone. A supervisor (black) come to sit next the sale associate (blue) to end of service by Best Buy employee to Best Buy elite member customer me. I find the automatic trash can at culver city small appliance so walk back and let the sale associate know I find the product as a courtesy.

    No, I would not recommend this to a friend

  • The agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job for me I recommend the agent to anyone.

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been members for several years and have never been disappointed.

    I would recommend this to a friend

  • Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the people, patient and helpful. Took their time to really help me out and give me the best options they could!

    I would recommend this to a friend

  • Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did an excellent job with the installation of my TV and Fire sticks.

    I would recommend this to a friend

  • Eero System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very knowledgeable and professional.

    I would recommend this to a friend
Page 262, Showing 5,221-5,240 of 5,438 reviews
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