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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,438 reviews
  • Rated 5 out of 5 stars

    Outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were great. They set up everything perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He got the job done quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He recalibrated my home theater equipment to my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time & effort to educate the remote to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professsional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professionals.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site survey carried out expeditiously

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite and clean Geek squad team arrived right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, good, good, good, good, good, good, fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabra ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are working just fine thank you guys at Anderson, SC branch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with full details and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred was very professional. Fred was friendly. Fred was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Individual knew. his technology. Friendly, thoughtful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and Replace Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mundo did a GREAT JOB! Patient, knowledgeable great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my t.v. Quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my soundbar to my t.v. and all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consult on replacing receiver in complicated situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents brought tv right where I needed it with no waiting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly. We are redoing our Kitchen. However, the agents were home entertainment specialists. They had to guess at oven answers and call for dishwasher answers. All answers could not be obtained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly and politely solved the problem, and gave future tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team are professional and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universwal tv remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions and corrected my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my surround sound quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my surround sound and did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mack the sales person is Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the price of the item and the item.

    I would recommend this to a friend