Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Site survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, made it simple and straight forward - good recommendation on products
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job on this visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians came out and walked the property with me to see what would be involved and to develop and installation plan. They were professional, kind, courteous, informative, and by the time they left I knew we were in a better position for what would be needed when the installation team came to do the actual install. Thank you Geek Squad!
I would recommend this to a friendRated 4 out of 5 stars
Equipment analysis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived promptly and provided an analysis of our existing equipment with recommendations to meet our objectives.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture quality...self installed...easy to do
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Installed My Ring Security System!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agents did an Awesome Job installing my Ring Security System.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
On time and knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy sowed up when he said. He knew the product. Made great suggestions. Glad he did it. Would do it again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Nice picture. Reasonable price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still checking out features of this tv. So far so good.
I would recommend this to a friend Rated 5 out of 5 stars
Poor install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tech was quick and direct. It does not fix the fact that the installation that was half completed, could not be finished. So, I have 2 holes in the wall I have to fix.
I would recommend this to a friendRated 4 out of 5 stars
Nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good install.. hooked up direct tv also .. but I had a few questions on how to adjust picture quality etc…. But they were gone
I would recommend this to a friendRated 5 out of 5 stars
The Geeks were great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Knowledgeable. VERY Helpful. An overall great experience.
I would recommend this to a friend- Pros mentioned:Expertise
Rated 5 out of 5 stars
Installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tyler was very helpful and knowledgeable. Would use Geek Squad again
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Install and Setup Two TV’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad and Total Protection has been great! I bought two new TV’s in December, 65 and 43 inch. Both were delivered to my home and set up with new sound bars. I wasn’t pleased with the sound bars and a second trip needed to make adjustments. Geek Squad has been very valuable to me and I plan to use again in the future.
I would recommend this to a friendRated 5 out of 5 stars
Service With a Smile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was friendly and knowledgable. Would definitely recommend this Geek Squad service for anyone who is unsure about the set up of a home theater system. Thank you, Geek Squad for answering all my questions with accuracy!
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people. They will put in their best effort to try and achieve your happiness. Gave me great ideas and even did some cleaning up of the way things looked. My tech went above and beyond couldn’t be happier with the guy.
I would recommend this to a friendRated 5 out of 5 stars
Brandon del Gado is terriffic, as is his assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my sound bar, fixed the overall mounting to make it more appropriate in the location. They completed cord control that was left open at the last visit due to our not having sufficient cables, and did an excellent and professional job! Their attitude was enthusiastic and professional.
I would recommend this to a friendRated 5 out of 5 stars
Professional Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally ran installation crews for over 50 years. The three Geek Squad installers were extremely well prepared with equipment, tools and knowledge. I would use them again, in fact, If I were hiring I would hire any of the three. Good job guys.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad site inspection before TV Mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony from Geel Squad visited my home before delivering new Samsung TV. It was very wise & useful to learn about a few changes required for existing cabinet to allow installation of SANUS Mount and the large Samsung TV, which got completed to my satisfaction. Thank You!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
System works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Eeros system works great. The Geek installer was very helpful and had good recommendations.
I would recommend this to a friend Rated 4 out of 5 stars
Geek squad rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Geek squad mount several tvs and a smart thermostat and two sound bars. They are awesome! Always on time and clean and careful. They also give excellent advice.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy support team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike came to offer his opinion on what size TV we should purchase and to tell us what we needed to mount it on the wall. He was extremely helpful and personable. He was able to answer all our questions.
I would recommend this to a friend
