Customer Ratings & Reviews

Agent advised me what was needed for a whole house antenna as well as what was required to mount TVs on walls and connect them to components - DVD player, discrete surround sound system. His information slightly conflicted with that of home remodeler.

We were very impressed with Jessica n her partner (sorry forgot her name) . They we very cordial n worked very diligently to mount and set up which was so fast. We commend them for an excellent job.

I met with Sam from Geek Squad to make a plan for my newly renovated house. San was great and I signed up with the Geek Squad plan for the future purchase and installation of tv.

Very nice and courteous clean cut Working Class People they always give you a heads up when they're on their way

Thanks for ensuring the electric sockets would be placed properly and what to do in ensuring the Hue Sync would be connected properly whe delivered

Amazing very knowledgable i dont know. Much about tech stuff so i really appreciate

We are so pleased with the service that was provided. We had several things done, a TV mounted, a tape deck hooked up to our Bose system, and a universal remote set up. Nothing was easy but you would not have known it by the demeanor of the tech that came to our home. He was great!

Great service. Henry and Jeff delivered and put in our tv. Richard and Manny hooked up our kareoke machine. All four were very professional and knowledgeable. A great experience.

The agents mounted my TV and made sure everything was working. They also provided the support for the smart TV hook ups.

Two reps came out for an in-home consultation regarding getting my tv hung on the wall. They were very professional and advised me of what was needed to make that happen.

Agents determined a new/different remote other than Sony remote would not be required when Harmony developed issues.

The agent was extremely pleasant, knowledgeable, courteous, helpful and efficient. He answered every question we asked in a way that we could understand. We would highly recommend this particular agent and will always request him if we need service again.

Your Geek Squad person was exceptional and analyzed and fixed the parts of the system that were not operating. Thank you

I can't say enough good things about Eric, Chris and Ryan, the Geksquad. I encountered numerous problems trying to get internet to my new house. These guys came back several times, talked with Century Link and got my internet & new television hooked up and running. They are my heros…...for EVER

Fantastic service. Representative was able to answer all my questions immediately over the phone. Very knowledgeable.

Although it was not what I was expecting, it was helpful. He didn’t fix any but one of the items on my list. He gave me some information that proved to be be helpful.

I'm glad I signed up for the program. These guys were great, they solved my every problem. Would definitely recommend the Geek Squad to anyone who makes a purchase at Best Buy.

Erik and his sidekick were very efficient and quick. This time they took their time and showed me how to use what they did the previous time they were there. Much appreciated!

Amazing service and customer support always had them and will always use their services

Geek Squad service has always been professional and courteous. Setting up an appointment makes the store visit quicker.