Customer Ratings & Reviews

Excellent service. I am always happy with their knowledge and their expertise.

Scheduling was fair, tech said only option was a C wire install, not true, there are devices that use extenders that you do at the wiring terminal at furnace. Techs coming out to evaluate should be more knowledgeable

On time which is a plus Very cordial and reviewed my equipment and and gave me clear concise information on how I could improve my internet speed and coverage with new equipment and gave me pricing on installation

Just built a small cottage for retirement. I asked Geek Squad to upgrade/expand my Internet connection. They were very knowledgeable, and gave me great practical solutions. They also saved me hundreds of dollars and lots of headaches! I am a happy camper.

The agents performed a thorough review of our audio-visual needs and recommended equipment to meet our requirements. Excellent expertise and product knowledge.

Provided guidance and recommendations on sound and video home theater. Professional, polite, and on time.

The Geek agent gave good advice to help me get the answer I was looking for, but I could have went a bite bigger than 55 maybe to 60. I wish this was said to me

The team reviewed our internet, TV and sound system connections and made adjustments to optimize them.

Actually when I asked the installer a question about a technical question about my TV, his response was to contact the sales person, he was I don’t know why in hurry but I was very much disappointed, as a matter I am thinking to cancel my the Geeksquad subscription, although I am their premium Clara member. Just a year before I bought $10,000.00 worth of OLED TVs from Best Buy To Installed in my house, and their services were simply very marginal at the best.

Tech professional and friendly. He was informative, explained options and product details.

The geek squad was great and very respectful of our property Mounted the tv and got everything running

This was a consult appt only he gave terrific advice about many topics. Although geek squad wall mount costs more than my electrician’s did I decided to go with meek squad.

I had a site servey done to hang 2 TVs to the wall and run speaker wire for surround sound and cat6 cable through the walls and attic. Sean D. was Very professional, knowledgeable, and kind!

The geek squad worked a miracle. The team was able to assemble my entire entertainment center using a very old components, and they did so efficiently, rapidly, professionally, and very courteously. I highly recommend this service!

The technicians explained the difficult issues of my installation and tried to circumvent the problems, unfortunately it would cost more than the entire radio cost me.

The people were knowlegeable in recommending a large screen TV and sound system for my indoor/outdoor area.

The agents came to my home to review my system set up and to suggest ways to update, to include "cutting the cable cord". They were very insightful and helpful. Felt like they were looking out for my best interests. Thank you.

Great customer service. They had knowledgeable assistants and the best of the time management down packed.

They were on time. Like that and discussed my options for installing new TV very clearly. I did buy new TV and mount. The same person will be installing this week.

Brian, our installer, was so helpful and patient! He was doing the installation at my Mom's 3000 mi. away from where I live. He called several times, updating me on where he was in the install.