Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Site Survey was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad surveyed the job and let us know exactly what was needed, what it would entail and how long it would take. They were very knowledgeable. I would definitely recommend them and use them again!
I would recommend this to a friendRated 5 out of 5 stars
Happy Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impress with services for my new Arlo that was done.
I would recommend this to a friendRated 5 out of 5 stars
Nice bunch of guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very very very nice Made a lot of really nice suggestions Help me out a lot
I would recommend this to a friendRated 5 out of 5 stars
Best Buy sight survey and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sight survey team did a great job assessing my remote WiFi needs and recommended the least cost option. It Was installed today and working great!
I would recommend this to a friendRated 5 out of 5 stars
Agent installed my eero WiFi quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my 4 eero WiFi mesh to boost my WiFi signal
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super responsive, worked with my schedule. Arrived on time. Handled their business quickly and efficiently and then went on their way.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Comes to Install Apple TV Units
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jorge Espinoza came by to install and program our Apple TV units. He was very professional and patient to explain the features of the product.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent solved my issues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job by the Geek Squad agent. He was incredibly clear in answering all questions, and did a great job of finding solutions.
I would recommend this to a friendRated 5 out of 5 stars
77 LG OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS did a great job, I appreciate their professionalism
I would recommend this to a friendRated 3 out of 5 stars
Wasted 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guy came to do site survey day before job. He said they could not hook TV up, as I have U Verse and they can not move their line. I paid an electrician to have everything ready to go and was told it was. So had to cancel and schedule 2 weeks later, because the following week I had to have AT&T come out to move line. Technition came in with some instrument and went over to the outlet my electrician installed. He looks at me and says "it is all ready to go, the line is there". ???? Wasted 2 weeks!!
I would recommend this to a friendRated 5 out of 5 stars
Great New System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the new system and just hope it is as reliable as my old Sony tv that I had for 15 years with never a service call. Robert, the technician, was terrific and did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Hang Outdoor Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent review….Tech informed me that the location I wanted my speakers was a safe place to have them installed.
I would recommend this to a friendRated 5 out of 5 stars
Cut the cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caleb and Kayla Worked hard in putting together new antenna system Helped me to cut the cord with cable
I would recommend this to a friendRated 5 out of 5 stars
Thorough Basement pre wire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job pre wiring my basement for multiple speakers and amps for a future theater project.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Geek Squad professionals were very efficient, professional, and thorough in all required tasks! I want these pros at my house for EVERY JOB!!!
I would recommend this to a friendRated 5 out of 5 stars
Home Modem Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were extremely knowledgeable and patient while answering all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Installed TV and Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of Wall mounted TV was completed in less than 2 hours. Your installer was courteous,patient, and professional. Took the time to update all apps and remotes. Geek squad was great
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On-time, and very pleasant to work with. Thorough explanation of options, and clear understanding of what I'm looking for to get my home theatre system set up properly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad evaluated the situation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Joshua and the team. Very professional yet personable, efficient and intelligent. You should be proud of the way they represent your products and company
I would recommend this to a friendRated 5 out of 5 stars
They are awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install whether TV or security camera. They all know what their doing and you will have your piece of mind. Your item purchase is secured if something wrong will happen depending on years of protection you purchased
I would recommend this to a friend
