Customer Ratings & Reviews
- Model:
- S2SSW-M692
- |
- SKU:
- 6373244
Customer reviews
Rating 3.6 out of 5 stars with 1693 reviews
(1,693 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, price, battery life, and comfort of the Indy True Wireless In-Ear Headphones. They appreciate that the headphones offer good sound quality and value for the price, and they find them comfortable to wear for extended periods. However, some customers have concerns about the fit, connectivity, volume, touch controls, and bass of the headphones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out or listening to music on the go!
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Right ear low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after about a month of use at work for approx 2 hrs at a time , right ear started to be low
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hello Notimpressed, Feel free to file a warranty claim through our website. All of our products come with a two year warranty. We will process that for you and send you a new pair on us.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to give a review about how they work but can't. i bought these for my son who went to college, he never wore them so they sat there for about 11 months. I took them thinking well at least i'll use them, only to find they don't work at all!! Won't turn on or even charge. Grrr what a waste of my money.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
My son loves these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He says they are loud, durable and easy on the ears.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
I would recommend this to a friend- Cons mentioned:Fit
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is horrible. And earbuds will not stay in ear.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We would love to make this right. If you would like to submit a customer service request we would be more than happy to assist you in upgrading to a better class of True Wireless earbuds or, issuing you a refund. Here is the link to get started on that process.
https://warranty.skullcandy.com/
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good at first after 2 weeks stop working. Returned
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Rated 1 out of 5 stars
Exchanged original pair, 2nd pair also do not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not reccomend, I had my first pair shipped and the left ear had a lagged connection and sounded like it was under water. I took them to the store to exchange as I was really hoping it was just a dud bud, but the second pair I got the right ear bud does not even turn on. So I'm either really unlucky or these aren't as good as they say they are.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally can’t review on the sound because I could not get them to work
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Our products rarely arrive defective but occasionally it does happen. We’d love to get you a replacement pair that functions properly. Please reach out to us at contact.skullcandy.com an agent will assist you in getting a new order sent out to us as quickly as possible.
Rated 2 out of 5 stars
NOT TO SURE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE PAIR I PURCHESED WOULD NOT CONNECT TO BLUETOOTH. PURCHESED A DIFFERENT MODEL
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 2 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely don’t cheap out and get these. They lasted a week before giving out
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hi AndyB22, sorry to hear that you were having issues with the Indy true wireless earbuds. We have a two year warranty on all of our products. You can hit us up at anytime through our customer support page on our website.
Rated 2 out of 5 stars
Returned these
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not worth the money, even though they were fairly inexpensive.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy True Wireless Headphones. We hope you will consider giving our other products another try in the future!
- Cons mentioned:Fit
Rated 1 out of 5 stars
These are garbage!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit terribly and the sound quality is lacking.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We’re so sorry to hear you did not have a good experience with your Indy earbuds. We hope you will consider giving our other products another try in the future!
Rated 2 out of 5 stars
Constantly fall out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to operate with the touch method they require to make things happen.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input.
Rated 1 out of 5 stars
Don't waste your money on this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did own this product for few days and my experience have been, the right side only works and if that runs out of charge, yiu have to keep it out of the charging case in order to use the left ear piece. Once you attempt to place the right piece in charging case the left side disconnect. Not worth a buy.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Indigo Blue
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 2 out of 5 stars
Quit working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left side quit working after just 4 months of use. Horrible product
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 2 out of 5 stars
Heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are really heaving feeling. Makes my ear red. Time for a change.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you were not satisfied with the fit and weight of your Indy earbuds. We hope you will consider giving our other products another try in the future!
- Cons mentioned:Fit
Rated 1 out of 5 stars
Don’t Recommend Purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money...sound quality horrible...too big
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friend - Cons mentioned:Fit
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Sweat kills them and horrible fit
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worst earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because they were on sale and good price ever since I bought them I've had nothing but issues with they always shutting off and disconnecting it's to the point I'm about to throw them away and never buy any earbuds from Skullcandy again I always have to unpair them and they still give me issues
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 2 out of 5 stars
Wireless Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones did not have great sound quality. I ultimately returned them
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hey Melissa, that is too bad. Please reach out to our customer service team on our website. We would love to make this right and, win you back as a Skullcandy customer.