Customer Ratings & Reviews
- Model:
- S2SSW-M692
- |
- SKU:
- 6373244
Customer reviews
Rating 3.6 out of 5 stars with 1693 reviews
(1,693 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, price, battery life, and comfort of the Indy True Wireless In-Ear Headphones. They appreciate that the headphones offer good sound quality and value for the price, and they find them comfortable to wear for extended periods. However, some customers have concerns about the fit, connectivity, volume, touch controls, and bass of the headphones.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Nope, don't do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used them around a dozen times at best, I didn't abuse them. They stopped connecting via Bluetooth to my phone and each other. I attempted to reset them to no avail. Very disappointed.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
You can do better Skullcandy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones a few months back. They worked at first but I can not reset them. I have followed the reset procedure but only one headphone will reset. The right one will not reset.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hi Luckke, that's a bummer sorry to hear about the connectivity issues you are having with the Indy true wireless earbuds. If you would like to reach out to our customer service team via email, chat or, phone call you can find all of that contact information on our website.
Rated 1 out of 5 stars
Big mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since i got for some as a gift I didn't give them right n unfortunately I was unable to exchange them are because They were defective .only the right one works they were gifted on 06.06.20
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Rated 1 out of 5 stars
Didn’t last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughters birthday in April. Late April as a matter of fact and now one won’t charge. It’s only June. I’m returning them and hopefully I’ll get my money back.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Rated 1 out of 5 stars
Poor across the board
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out extremely easy, sometimes very difficult to connect btooth,touch is too sensitive an not sensitive enough at the same time,great idea horrible product sorry to say.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy Ear Buds. We hope you will consider giving our other products another try in the future!
Rated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life closer to 6hrs than 16. Have trouble get connected to my iPhone, it shows as active on my Bluetooth setting but won’t connect. When I get them to connect one works and one doesn’t
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Loses signal quite often
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I like the skull candy brand, unfortunately they got to go back to the R&D department and build up a more reliable BT signal strength, as well as comfort. Next time guys.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input! We hope you will consider giving our other products another try in the future.
- Pros mentioned:Battery life, Sound qualityCons mentioned:Connection, Pairing
Rated 2 out of 5 stars
Design over functionality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the earbuds one week previous, after using the included wired earbuds with my phone for a long period. I chose to get these because I am adverse to AirPods and I have great affinity for Skullcandy. I also wished to be able to charge my phone while still using earbuds. Shopping around, I felt that the price point for wireless ear buds was too high in general, since it’s apparent that if you want to use an iPhone as intended, you have to have wireless earphones as well. These are truly affordable. There is nothing to complain about regarding battery life, charging times, sound quality or design. Using them was a bit hard to get used to, but I imagine I’d feel the same way about any wireless earbuds, and I enjoyed using them when they were functioning. However, when attempting to use them today, they had issues with pairing. They powered on but did not connect. I followed the guide for re-connecting the earbuds to my phone provided by Skullcandy’s website, which has also been widely disseminated. It suggested that forgetting the device and re-pairing it may help. Following the steps did not fix the connection and after doing this, one earbud shut off and would not power on. It’s light indicating charging in the case also did not turn on. The case itself and the other earbud’s lights are on, indicating that they are working normally. The other earbud powers on, but cannot connect to my phone. I do not see this as Skullcandy’s failure, they foresaw this issue and provided troubleshooting. For whatever reason it does not work for me. It is very frustrating to not be able to use them, especially since I can’t just use wired earbuds and not worry about it. Again this relates to my experience which reflects my star rating. Considering my short time with normal functionality, the price point and my own mistake to not opt for a warranty, I am not able to recommend them. I would suggest that other consumers in my position buy some of Skullcandy’s wired earbuds and a Lightning to 3.5mm headphone jack adapter.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are terrible and cost way too much for what you get. Every time bass hits they go static. Definitely wouldn’t buy them!
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you're having issues with sound quality in your Indy earbuds. That definitely shouldn't be happening. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.
Rated 1 out of 5 stars
Fits well but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit well in my ear but the the Bluetooth just disconnects on its own and got annoying!!!! I think I am going to return them!!
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your earbuds are not connecting properly. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a defective one....then I decided to buy another one and the bluetooth connection wouldn't connect. And the microphone was not good, the other person couldn't hear me well.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week, was forced to return. Ended up buying ecanfire wireless earbuds on amazon which were cheaper and a vastly superior product.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very poor- can get better alternative for same price every time it takes for a while to connect to my iPhone
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Indigo Blue
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy earbuds. We hope you will consider giving our other products another try in the future!
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t pair together, sound quality sucks, aren’t loud enough, Bluetooth is crap. Even the on/off volume up/down is confusing. What a pile of garbage.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 1 out of 5 stars
not enough bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you want the same sound quality as dollar store earphones these are the earphones to buy im gonna stick to my old skull candies with the wire thank you
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input.
Rated 1 out of 5 stars
Very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok indoors but as soon as you step outside they constantly lose connection. I would not recommend anyone purchase these wireless devices.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 1 out of 5 stars
Charger case was broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these during quarantine but the charger case was broken right out b of the box! I was very disappointed. I haven't been able to return them.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Our products rarely arrive defective but occasionally it does happen. We’d love to get you a replacement pair that functions properly. Please reach out to us at contact.skullcandy.com an agent will assist you in getting a new order sent out to us as quickly as possible.
Rated 1 out of 5 stars
Skull candy Indy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones stopped working or holding a charge after a few months. Get AirPods if you want something dependable.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disconnects from Devices every 2-3mins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've issues trying to use them with multiple devices and staying connected. They only seem to stay connected anywhere from 2-3 mins at a time.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Indigo Blue
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stop working after a couple of times using them. I Bought a pair for myself and one for my brother, both malfunctioned the same way.
This review is from Skullcandy - Indy True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your earbuds have stopped working. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!


