Customer Ratings & Reviews
- Model:
- S2SSW-M692
- SKU:
- 6373244
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, price, battery life, and comfort of the Indy True Wireless In-Ear Headphones. They appreciate that the headphones offer good sound quality and value for the price, and they find them comfortable to wear for extended periods. However, some customers have concerns about the fit, connectivity, volume, touch controls, and bass of the headphones.
This summary was generated by AI based on customer reviews.
Crapped out after a few months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after only a few months. Good thing I had a warranty, because that was a waste of 80 bucks.
No, I would not recommend this to a friendNot wearable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to fit comfortably and they keep falling out of my ears. I purchased 2 pair, one set for my wife and she hates them!
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy true wireless.. We hope you will consider giving our other products another try in the future!
Horrible- returned
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were awful. Save your money and buy A better quality ear bud. They make it sound like you are underwater.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy headphones. We hope you will consider giving our other products another try in the future!
Ex wife
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlink from Bluetooth more times than my ex wife did me. Too bad she wasn’t as quiet as these played.
No, I would not recommend this to a friendvery uncomfortable, do not purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my 11yr old son. He was very disappointed in how uncomfortable they were in his ear. Do not purchase
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hi Christine, thanks for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input!
Won't connect to left one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't connect to the left side. I watch several videos and they just wouldn't connect even after a few resets. Awful!
No, I would not recommend this to a friendNo good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love skullcandy products..... but there's headphones are no good! Took them back to the store got my money back
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We would love to make this right. We have a two year product warranty for this reason. If you would like to submit a customer service request we would be more than happy to assist you in upgrading to a better class of True Wireless earbuds or, issue you a refund. Here is the link to get started on that process.
https://warranty.skullcandy.com/
Right earbud not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud wont volume up with the left. Contacting bestbuy now
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear the volume is not working on your earbuds. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
- Pros mentioned:Bass
Bass Heavy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not much a fan of the stem styled wireless IEMs, but they do add a little function in removing the units from your ears. Still would have preferred them to not be there. With that out of the way, lets talk about the Indy True Wireless Earbuds. These IEM's seem directed to those who like bass more than balanced sound. At lower volumes the bass is deep and clean, but overpowering to everything else going on. At close to full volume the bass starts getting muddy and distorted - basically terrible to listen to. I prefer have clean bass more than loud bass. Deep rumbles and punches but without ruining the other tones. If the bass were clean at higher levels (above 70%) then it wouldn't be too much of an issue, but the distortion is a big put off for me. Pairing was straight-forward. Touch the pad (the IEMs have touch sensitive pads) for 3 seconds and it goes into pairing mode. Whup out your phone go to BT settings and away you go. No special apps, no gimmicks - just go right to playing music! The only downside of not having an app is that you can't customize the touch inputs, not that I'd change them myself. One touch left - volume down; One touch right - vol up; 2 sec left - back one track; 2 sec right - forward one track...etc. There's a beep to let you know when you've reached the two second mark so you can remove your finger or you'll end up in pairing mode or powering them down. I gave my wife a call and other than sounding a bit too loud, she didn't know I was using the Indy's for the call. So just be sure you don't yell while in a call. The mic is a bit sensitive. Normal talking voice is all you need. Audio from the phone was clear also. I watched a little netflix and youtube to check for lipsync issues and found them to be acceptable. No problems watching movies or videos. Great job in that department. So many other BT headsets fail. One feature I like for wireless IEMs to have is the ability to use one bud by itself. You do have that option with the Indy but it's with the right bud only. Would be nice if you could use either alone. While the tone for the Indy's isn't my preference I'm sure the people who crave bass over more balanced sound would enjoy this. So I can't ding them for not catering to me. If you like having you ear filled with some low freaks these will suit you without breaking the bank.
I would recommend this to a friend do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud wont connect or sync after 20 days. Very disipointed the store wouldnt even help me with anything.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hi Nonna, we're so sorry to hear your left earbud is not working. That definitely shouldn't be happening! Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Too clumsy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls out of the ear often and touch controls are hard to operate. Sometimes it operates automatically!
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy headphones. We hope you will consider giving our other products another try in the future!
NO GO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always brought Skullcandy buds thought these would be cool, but a total waste of time and money.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy headphones. We hope you will consider giving our other products another try in the future!
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One bud connects other disconnects. Or both disconnect. Non sense waste of time. Returning after two hours.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear one of your earbuds is no longer working. Our products rarely arrive defective but occasionally it does happen. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
One bud did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bud would charge in the case but run out of battery extremely fast. Only one properly worked.
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you're having issues with the charging case. That definitely shouldn't be happening. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There on can't hear in them can't turn them up just not the same things as all there other products
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hello Tony, sad to hear that you are experiencing issues with the Indy true wireless earbuds. we would ask that you hit us up in our customer experience portal on our website and, we can get you into a pair of Skullcandy true wireless earbuds that you will love.
Wouldn’t buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep going out on me. The bud went out and I couldn’t it to work again. Second pair sound quality sucked.
No, I would not recommend this to a friendCrap
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality wasnt good. Battery life sucked and the speaker went out not long after I bought them
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality.and the rubber thing is so annoying i wouldn’t stay
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Thank you for your feedback. We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you did not have a good experience with your Indy earbuds. We hope you will consider giving our other products another try in the future!
Poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Used them then three weeks later one ear bud stopped working thks to best buy they replaced them
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side no sound after paring. After a few weeks this happened. Will return as soon as I can
No, I would not recommend this to a friendBrand response from Skullcandy
Posted .Hey!
We're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
Thanks again for reaching out and taking the time to leave a review.
Best,
-SKDY